Lead Medical Assistant

Medical Assistant Lead 

This Medical Assistant Lead position supports one assigned Advanced Practice Provider (APP) at 0.6 FTE through direct patient rooming and clinical workflow tasks and performs supervisory/lead responsibilities at 0.4 FTE. The role assists the Supervisor/Manager of Medical Assistants in coordinating operations, maintaining efficient patient flow, and supporting Medical Assistant staff through scheduling, training, and daily workflow oversight.

The general pay scale for this position at WVCI is $20.00-$34.03 The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity, etc.

Employment Type: Full Time, 1.0 FTE

Benefits: M/D/V, Life Ins., 401(k)
Location: Springfield, Oregon

APP Support & Direct Patient Care (0.6 FTE)

• Rooms and supports a single assigned APP, providing consistent daily clinical assistance.
• Escorts patients to and from exam rooms.
• Records patient data prior to visits, including vital signs, allergies, and medication updates.
• Obtains necessary patient records and confirms consent forms prior to treatment.
• Assists the APP with exams and procedures as requested.
• Provides delegated patient education and distributes educational materials.
• Other duties as assigned. 

Leadership, Coordination & Operational Duties (0.4 FTE)

• Assists in supervision of Medical Assistants and other non‑licensed patient care providers.
• Creates weekly MA schedules.
• Receives team member call outs and arranges daily coverage as needed.
• Completes whiteboard room assignments each morning at the assigned clinic.
• Provides ongoing training and workflow updates to current MA staff.
• Supports onboarding and training of new team members.
• Completes MA competencies in collaboration with the supervisor/manager.
• Serves as backup for FMLA and/or Referral Coordination when pulled into staff duties.
• Pulled to staff as needed to room for providers or cover other departments.
• Orders supplies for the RB and CC clinics.
• Checks expiration dates on all supplies and maintains compliance logs.
• Stocks exam/treatment rooms and ensures readiness for daily operations.
• Monitors daily work queues including the Order queue, Ontada queue, Chart Messages, Canopy, and returned order fax folders.
• Supports imaging follow‑up and assists with resolving workflow or documentation issues.
• Obtains outside medical records, labs, imaging, and other required documentation.
• Maintains patient files.
• Other duties as assigned. 

• High school graduate or equivalent.
• Minimum five years experience as a medical assistant or nursing assistant in a hospital or clinic setting.
• Certified Medical Assistant or able to get certification withihn 3 months of hire. 
• Current CPR certification required.
• Certificate of graduation from an accredited program for Medical Assistants strongly preferred.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. While performing the duties of this job, the employee is required to be present at the employer site during regularly scheduled business hours and regularly required to sit, walk or stand and talk or hear.  Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.  Work will involve in-person interaction with co-workers, management, and patients.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.