Learning and Development Trainer Kronos Scheduler

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Learning and Development Trainer Kronos Scheduler

120 5th Avenue Place, Pittsburgh PA 15222-3099, United States

Full time

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Job DescriptionWorking with UsBenefits & PerksHear From Our TeamHow We Hire

Job Details

Category Education

Type Full time

Location(s) 120 5th Avenue Place, Pittsburgh PA 15222-3099, United States

Brand Allegheny Health Network

Posted 11/10/2026

Req ID J288103

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Job Description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Responsible for the research, development, design, and delivery of end-user training and job aid/guide materials, various enterprise technology solutions such as the rollout of Kronos Workforce Scheduler across the enterprise. As a direct report to the Executive Nursing team, this person will leverage internal subject matter experts, cross functional teams, and their own technical and industry-focused knowledge to build and deliver technical and skills-focused training functions.

ESSENTIAL RESPONSIBILITIES:

• Training and Development Programs: (45%)
• Create comprehensive training programs on the use and adoption of enterprise technologies such as Kronos Workforce scheduler and skill-focused training functions across the AHN enterprise
• Plan, research, design audience-specific instructional curricula and educational materials for to support technical and sills-focused training (e.g., user guides, quick reference guides, FAQs, tips and tricks, e-learning).
• Independently deliver entry and advanced level training for internal audiences.
• Interpret/use training evaluation data to recommend revision/modifications to training curricula/materials.
• Assist with the identification of team training needs and develop and deliver training in the appropriate format (instructor led, documentation, quick reference cards, videos, and other content) to meet identified needs.
• Programs include: (1) increased productivity/effectiveness, (2) new hires, (3) re-training
• Technical Competencies: (25%)
• Work with various stakeholders to understand the technical and communications skills needed to deliver the required in a healthcare setting
• Become an end user subject matter expert on the tools and systems associated with rollout of enterprise technologies
• Apply change management methodologies to develop sustainable strategies that increase adoption rates when introducing training programs
• Create multi-platform programs and approaches to synthesize learning opportunities with functional requirements and department expectations.
• Process & Tools: (25%)
• Develop & conduct on-site and remote training sessions to cover a variety of topics either independently or with other subject matter experts.
• Ensure identified audience have been properly trained and prepared as identified
• Design assessments or success measures to look for learning gaps and create programs to overcome any deficiencies.
• Proofread and edit own work and work of others to improve quality, readability, and effectiveness of all training deliverables.
• Other duties as assigned. (5%)

QUALIFICATIONS:

Minimum

• Bachelor's Degree in clinical or related field or relevant experience and/or education as determined by the company in lieu of bachelor"s degree
• 1-3 years experience creating and delivering meaningful, contextual program content
• 1-3 years experience with Kronos Workforce Central (WFC), or other leading workforce management software
• 3-5 years relevant clinical and/or training experience
• 3-5 years experience in instructional design, curriculum writing, teaching/training, and course development

Preferred

• RN License, Commonwealth of Pennsylvania

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Why Choose Allegheny Health Network?

When you join AHN, you're joining a dynamic, integrated network of 16 hospitals, advanced surgery centers, and neighborhood Health + Wellness Pavilions serving Western Pennsylvania.

We're driven by a simple promise: to get healthcare right. For us, that means constantly improving access, championing clinical quality, and putting the patient at the center of everything we do. As part of our team, you'll have the resources, the reach, and the support to make a meaningful difference every single day.

Benefits & Perks

Taking Care of You

Your Benefits at a Glance

• Health: Complete medical, dental, vision, prescription, HSA, and FSA coverage.
• Time Off: Paid vacation, holidays, and dedicated volunteer time.
• Finance: Employer-sponsored 401(k), life/disability insurance, and tuition reimbursement.
• Perks: Exclusive team discounts on shopping, memberships, and events.

Medical Coverage

Medical, prescription drug, dental, and vision coverage

Paid Time Off

Vacation, holidays, volunteering

Retirement Package

Employer-sponsored 401(k) plan

Insurance & Coverage

Life, AD&D and disability insurance

Onsite & Preventative Care

We make staying healthy easy with 100% covered preventative exams (including flu shots) and onsite pharmacy services at major campuses. Plus, stay active with free fitness center access at major Highmark campuses, Allegheny General, and West Penn Hospital.

Make Mindful Changes

Secure bicycle parking at major campuses. Healthy food options at onsite cafeterias. Stress management classes including yoga, mindfulness, and meditation.

Holistic Support, 24/7

Work-life resources including assistance programs and financial counseling services. 24/7 telephone access to health and wellness coaching.

Get Rewarded for Giving Back

Health incentive program that rewards team members. Team member networks to gather in the name of health. Paid volunteer time and incentives for making a difference.

Hear from Our Team

Real people, real stories

"I have met some really great people over the years at Highmark Health and the company has treated me really well. I get really good benefits. I"ve always been rewarded for working hard. That"s what keeps me here."

Victoria T.

Associate Strategy Analyst, enGen

"I love participating with the PRIDE BRG. It"s an engaged, dynamic group of almost 400 people. I also love to turn on the digital hub on my computer and see what"s going on with any of the Business Resource Groups. It"s really neat to be able to support other BRGs and see others support PRIDE. Every time I go to a different BRG event, I always feel welcome, even if I"m not part of that group."

Amanda M.

Director of Social Determinants of Health | Vice Chair of PRIDE

Our Hiring Process: Step-by-Step

1. Apply

Find a role that sparks your passion and submit your application! We'll send an immediate confirmation email, and our team will review your qualifications over the next 1-2 weeks.

2. Interview

If your profile is a great match, we'll reach out to schedule your interview-whether by phone, video, or in person. Don"t worry, we'll provide all the prep details in advance so you can shine.

3. Job Offer

The moment you've been waiting for! If selected, we'll connect to celebrate and walk you through the details: compensation, benefits, paid time off, and all the perks of joining the team.

4. Pre-Employment

After you accept online, we'll guide you through standard screening (including a background check and drug screen, plus health screenings for certain clinical roles). Once cleared, we"ll officially confirm your start date!

5. Onboarding

Welcome aboard! Before Day 1, we'll send everything you need to hit the ground running-including your schedule, location, and the required identification documents to bring with you.

Bonus Fast-Track Tip

Applying for EVS, Dietary, or Customer Service roles? You can skip the traditional line and chat with Bridget, our AI recruiting assistant, to find open roles and schedule an eligible interview instantly.

Apply Now

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

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