NewRegional Product Specialist - Micro CT Synerfac Technical StaffingRegional Product Specialist - Micro CTWarrendale, PASupport regional execution of product positioning, go-to-market initiatives, campaigns, and product launches in collaboration with Product Marketing and MarCom. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.
NewSales Support Specialist Synerfac Technical StaffingSales Support SpecialistOakmont, PABy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Experience working with ERP systems (order entry and invoicing experience required).
Help Desk Support (Product Support Representative) Macpower Digital Assets Edge Private LimitedHelp Desk Support (Product Support Representative)Murrysville, PA$23.66 / hourThe Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations. Roles & Responsibilities: These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.).
Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations Zoll Medical CorpCustomer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other LocationsPittsburgh, PARemote$19–$23 / hourThe Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other channels guaranteeing prompt and precise resolutions. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Product Manager - Customer Support Systems Lab37Product Manager - Customer Support SystemsPittsburgh, Pennsylvania$165,000–$195,000 / year7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
Product Manager - Customer Support Systems ATOMSProduct Manager - Customer Support SystemsPittsburgh, Pennsylvania$165,000–$195,000 / year7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
NewProduct Support Technician L.B. Foster CoProduct Support TechnicianPittsburgh, PASkills & Abilities: General working knowledge of Azure services, IoT devices and communication protocols, SQL, principles and techniques of computer programming, logical design, process flow, testing, debugging, implementation, and documentation. Where necessary, the role will collaborate effectively with the System Administrators, Development and QA Teams, Product Manager, and Architect to escalate and manage complex issues, always maintaining seamless, customer-focused support experience.
Product Support Analyst Black Box Network ServicesProduct Support AnalystLawrence, PABlack Box Network Services, a leading technology solutions provider, assists customers in designing, deploying, and managing their IT infrastructure with high-value products and services. Interact with team members, management, internal departments, and business partners to maintain workflows, escalate, and resolve customer service requests.
Product Support Analyst Black Box CorpProduct Support AnalystLawrence, PABlack Box Network Services, a leading technology solutions provider, assists customers in designing, deploying, and managing their IT infrastructure with high-value products and services. Interact with team members, management, internal departments, and business partners to maintain workflows, escalate, and resolve customer service requests.
Product Support Advisor - Dairy, Chemical, & Beverage - USBL - US Sysco CorpProduct Support Advisor - Dairy, Chemical, & Beverage - USBL - USPittsburgh, PAResponsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Product Support Advisor - Grocery Sysco CorpProduct Support Advisor - GroceryPittsburgh, PAResponsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Product Support Manager, Pixel Differentiated Care GoogleProduct Support Manager, Pixel Differentiated CarePittsburgh, PABridge the gap between product area and gUP product teams to define, develop, and deliver integrated support experiences, ensuring that internal tools are optimized to support unique device requirements and user journeys. You will lead the transformation of support through generative AI automation and advanced on-device diagnostics, while implementing personalized customer care models that foster long-term loyalty and reduce churn throughout the product lifecycle.
Product Support Representative IV - REMOTE Net Health Systems, Inc.Product Support Representative IV - REMOTEPittsburgh, PARemote$19.62–$24.52 / hourWorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave. Engage in advanced client interactions by diagnosing root causes, recommending strategic solutions, and delivering exceptional support across a suite of software applications.
Product Support Representative I - REMOTE Net Health Systems, Inc.Product Support Representative I - REMOTEPittsburgh, PARemote$15.20–$19 / hourWorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave. Troubleshoot client issues, including downloading and updating key software dependencies, collecting details as necessary, and escalation of issues to level 3 and/or engineering as necessary to resolve client issues.
Warehouse Associate - Product Support Bob's Discount Furniture IncWarehouse Associate - Product SupportBethel Park, PAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine.
Product Support Sales Representative Eagle Mark 4Product Support Sales RepresentativePittsburgh, PennsylvaniaThe Sales Representative works strategically with customers to provide solutions that meet their terminal tractor needs, including new equipment sales, parts, service, and rental solutions, while building long-term customer relationships and driving revenue growth. Product Support Sales Representative Location: Pittsburgh, PA The Product Support Sales Representative identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships.
Senior Vice President, AI Employee Support Product Owner The Bank of New York Mellon CorpSenior Vice President, AI Employee Support Product OwnerPittsburgh, PAIn this role, you'll make an impact in the following ways: Lead the strategy and execution to unify fragmented HR support experiences, bringing together AI, workflow automation, and case management into a single, intuitive support journey across Eliza and Oracle. Partner closely with Service Delivery Groups (SDGs), engineering pods, and executive stakeholders to prioritize the product backlog, ensuring strict readiness gates are met before deploying technology to solve complex operational challenges.
Technical Support Representative I (Technical Support Engineer I) - REMOTE Net Health Systems, Inc.Technical Support Representative I (Technical Support Engineer I) - REMOTEPittsburgh, PARemote$21.94–$27.42 / hourWorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave. Troubleshoot client issues, including downloading and updating key software dependencies, collecting details as necessary, and escalation of issues to level 3 and/or engineering as necessary to resolve client issues.
Technical Support Specialist SoftwritersTechnical Support SpecialistPittsburgh, PAFull timeAs a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. Location: Hybrid - Pittsburgh, PA Reports To: Manager, Application Support What You'll Do Meets with customers/technical representatives to uncover their goals, challenges, and processes that directly tie into higher-level troubleshooting of inquiries.
Senior Service Product Specialist - AIS and GIS Hitachi LtdSenior Service Product Specialist - AIS and GISMount Pleasant, PASound communication and presentation skills, proficiency with Microsoft Office applications, and willingness and ability to travel domestically up to 50%; experience with SAP, Salesforce, Power BI, or similar business tools is preferred. As a Senior Service Product Specialist, you will serve as the technical authority for air-insulated switchgear (AIS) and gas-insulated switchgear (GIS) service products and solutions within an assigned region.