We are looking for a Solutions Advisor with 4+ years of experience to serve as a trusted post-sale partner for in-house legal teams adopting GC AI's platform. You'll sit at the intersection of legal expertise, legal operations, and customer success — helping clients unlock the full value of an AI-powered legal platform that's redefining how in-house teams work. This is a high-impact, customer-facing role at one of the fastest-growing legal AI companies in the market.
What will you be doing?
Onboard and enable customers post-sale, helping in-house legal teams adopt and maximize GC AI's platform
Understand customer pain points and drive tailored projects and workflows that improve their legal operations
Upsell and expand existing accounts by continuously demonstrating value and deepening relationships
Teach courses and present at conferences as part of GC AI's Academy, educating customers on platform features and best practices
Collaborate cross-functionally with the go-to-market and product teams to surface customer insights and inform the roadmap
Key Requirements
4+ years of experience in legal operations, legal consulting (e.g. PwC, Deloitte legal group), or a closely related field — no law degree required
Strong understanding of how in-house legal teams operate, including their workflows, pain points, and processes
Consulting or advisory background with demonstrated ability to manage projects and communicate recommendations to clients
Excellent communication and interpersonal skills — comfortable presenting, teaching, and building relationships with customers
Genuine enthusiasm for AI tools and willingness to travel ~25% of the time
| Location | Los Angeles, Washington |
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