p>Under the direction of an administrator or manager, plans, organizes, manages, and directs the day-to-day operations, workflow, and activities of the Financial Aid Office; performs advanced analytical review related to advising and packaging financial aid programs; oversees and coordinates technical and specialized resources based on emerging trends in student demographics and financial aid needs; oversees government agencies and organizations related to financial aid matters; participates in the determination of eligibility and awarding financial aid funds and grant resources; develops internal processes and comprehensive policies and procedures related to the area of assignment. While performing the duties of this classification, incumbents are regularly required to use written and oral communication skills; read and interpret data, information, and documents; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work under changing intensive deadlines on multiple concurrent tasks; and interact with District administration, management, staff, students, vendors, the public, elected officials, and others encountered in the course of work, some of whom may be dissatisfied or disruptive.