Description
The role of Maintenance Technician is responsible for maintaining the entire property in a safe, attractive, comfortable condition and assist in other types of maintenance when necessary.
Key Responsibilities
Service Requests
- Responds promptly to work order requests - within 48 hours or according to the Landlord Tenant Law requirements
- Logs work order issues, concerns and material requirements into appropriate work order system
- Orders parts promptly
- Leaves copies of completed work orders to communicate to the resident that the work order has been completed
- If work order is unable to be completed - leaves a work order status update in resident's apartment
- Takes initiative to communicate with Community Manager when an unreported problem is observed
Unit Turns
- Unit turns are performed within 3 days - if more time needed then reasoning must be well documented - pictures and written statement provided to the Community Manager
- Turn Over Checklist is utilized and complete (not done in partial)
- Provide clear communication, daily, on the progress of each unit turn over status with the Community Manager and/or leasing staff
- Immediately upon entry of the vacant unit - Review the materials needs for the turn and promptly place an order for required and un-stocked materials
- Demonstrates responsible use of materials (equipment, supplies, space, budget) and keeps workspace clean and clutter free
Common Area Maintenance and Misc. Compliance
- Assists in maintaining inventory of tools, equipment and supplies
- Picks up trash on property
- Reports all needed repairs to the Community Manager
- Assists with other types of maintenance when necessary
- Attends all instructional classes provided by management
- Completes all required yearly online classes within 30 days of due date
- Trains others as needed
- Is aware of and follow company Safety and Employee Guidebook policies - has signed acknowledgement of policies in HRIS system.
Preventative Maintenance.
- Makes regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment;
- Checks for appearance and cleanliness
- Checks for structural cracks
- Checks for excessive wear
- Checks for faulty parts
Makes repairs or replacements, as necessary
Emergency Maintenance:
- Is on call for emergency duties when assigned
- Is familiar with power, water and gas turnoffs, clean-out traps, and fire extinguishers
- Understands emergency protocol
- Promptly and thoroughly communicates all emergency calls with Community Manager
Safety
- Maintains SDS (Safety Data Sheets) for every product utilized at the property
- Observes and follows all safety protocol set by the company and for the property
- Attends and participates in monthly safety trainings
Skills, Knowledge and Expertise
Communication Skills - Must be able to speak to residents and maintain good working relations with the other team members as well as any contract laborers working on the property
Reasoning Abilities - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Physical Demands - The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand walk, use hands to finger, handle or feel objects, tools or controls reach with hands and arms, may be required to perform repetitious movements for long periods of time in order to complete a task, stoop, kneel, crouch, or crawl and talk or hear. The employee frequently is required to climb of balance. The employee must regularly lift up to 100 pounds. items that are over 50 lbs. must be lifted, carried, pushed, pulled, or moved with proper equipment for assistance (dolly) and proper safety procedures must also be followed. Exposure to chemical or mechanical/electrical items (frequently). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The worker is required to have visual acuity to perform an activity such as; operating machines such as lathes, drill presses, power saws and mills where the seeing job is at o within arm's reach performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. General office environment as well as outdoor environment.
Benefits
- We offer a competitive wage based on experience, along with a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
- 10 days of Paid vacation with 5 days Paid sick annually, plus carry-over up to 80 hours and longevity Paid vacation of 15 days at 5 years plus carry-over up to 120 hours.
- 11 paid holidays plus one additional floating holiday.
- Comprehensive health benefits including medical, dental, vision, life, and disability-effective the 1st of the month after date of hire.
- Employee Assistance Plan.
- 401(k) with employer contribution
- Continuous professional development and advancement opportunities.
- Schedule is Monday-Friday, 8am-5pm