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Management and Program Analyst (Technical Support Management Specialist)
Department of Transportation
Federal Aviation Administration
AJO, CSA, Air Traffic Services, Indianapolis District, Indianapolis Center (TCID1-ZID)
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Summary
Serves as a Management and Program Analyst (Technical Support Management Specialist) at Indianapolis Center (TCID1-ZID). Administrative support employee that is capable of supporting any and all technical programs, (i.e. training, quality control, planning and requirements, and airspace and procedures), projects, policies and procedures associated with air traffic.
Learn more about this agency
Summary
Serves as a Management and Program Analyst (Technical Support Management Specialist) at Indianapolis Center (TCID1-ZID). Administrative support employee that is capable of supporting any and all technical programs, (i.e. training, quality control, planning and requirements, and airspace and procedures), projects, policies and procedures associated with air traffic.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Indianapolis, IN
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $75,980 - $117,775 per year
Salary cited includes locality pay of 18.15% for the Indianapolis, Indiana area.
Pay scale & grade
FV H
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Appointment type Temporary - 2 Years - may be extended, terminated, or made permanent.
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Drug test No Security clearance Not Required
Announcement number 700-AJO-27-SHR013-101106 Control number 890140500
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current permanent employees FAA wide.
Duties
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The incumbent will perform multiple and varying assignments under limited direction from a manager, providing support and assistance to other managers, specialists, and other personnel in connection to the program they are assigned to. The employee demonstrates independence in planning time and using assigned resources to accomplish tasks or small projects to include assembly.
Applies experience and advanced knowledge to review and analyze acquisition packages and types of requests for proposals, bids, or quotations, checking documents for errors and ensuring that standard or special provisions are current and in accordance with applicable regulations and policies.
Provides a wide range of analytical duties in the conduct of projects and studies of substantive functions to improve the overall work operations. Plans, schedules, conducts analysis, studies, and surveys, which are directed to improve quality. Analyze program areas to discern trends in program delivery such as effectiveness of incorporating various applications into audit and compliance processes, analysis of consolidated report data to measure effectiveness in meeting baselines, or the degree to which program plans and achievements support strategic initiatives.
Develops documentation, reports and briefings to include analysis of findings. Analyzes and evaluates work processes and procedures and provides recommendations to systems and processes to improve effectiveness and efficiency. He/she uses quantitative and qualitative analyses to evaluate program metrics. Maintains automated systems to record, reconcile, validate and track data; identify discrepancies and perform various analytical studies.
Utilizes automated tools and other systems to create graphics and charts for inclusion in presentations to senior officials. Participates as an active team member in planning, monitoring, and conducting special projects, studies, and initiatives. Analyzes problems, identifies significant factors, gathers and interprets pertinent data, and apply established rules and procedures in order to recommend effective solutions. This work directly impacts the safety of air traffic operations and the NAS.
Applies established policies/procedures for most assignments, which allow considerable discretion to select the appropriate approach or recommend solution.
Work is reviewed periodically, at major milestones and at completion, for policy compliance, and alignment with the requirements of projects and/or other work activities.
Requirements
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Conditions of employment
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to the FV-G and/or FG/GS-10/11 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
Specialized Experience: experience performing duties independently with responsibility for effective operation and maintenance of technical programs, (i.e. Training, Quality Control, Planning and requirements, Airspace and procedures), projects, policies and procedures. Experience planning, developing, monitoring and executing actions required to manage technical programs.
In addition to the Minimum Qualifications, the following have been determined to be Quality Ranking Factorsfor this position. This means possession of this competency could be expected to significantly enhance perofrmance but is not essential for satisfactory performance.
QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS VACANCY ANNOUNCEMENT.
Knowledge, Skills and Abilities (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Education
Not Applicable
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Security Requirements: Non-Sensitive Low Risk (1): This position requires completion and favorable adjudication prior to appointment unless a waiver is obtained. Subject to a 5-year period reinvestigation.
Reorganization:Position will be realigned based on approved reorganization.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
SF-50: In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Agency contact information
Shannon Richmond, HR Specialist
Phone 1 (817) 222-5864 Fax 1 (816) 329-2656 Email shannon.h.richmond@faa.gov Address Federal Aviation Administration
ACE Regional HR Services Division
1100 Main Street
AHF-N400
Kansas City, MO 64105
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
SF-50: In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Expand Hide how to apply
Agency contact information
Shannon Richmond, HR Specialist
Phone 1 (817) 222-5864 Fax 1 (816) 329-2656 Email shannon.h.richmond@faa.gov Address Federal Aviation Administration
ACE Regional HR Services Division
1100 Main Street
AHF-N400
Kansas City, MO 64105
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Federal Aviation Administration
At the FAA, the sky is not the limit-it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviations footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.
Agency contact information
Shannon Richmond, HR Specialist
Phone 1 (817) 222-5864 Fax 1 (816) 329-2656 Email shannon.h.richmond@faa.gov Address Federal Aviation Administration
ACE Regional HR Services Division
1100 Main Street
AHF-N400
Kansas City, MO 64105
US
Visit our careers page
Learn more about what its like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.
Summary
Serves as a Management and Program Analyst (Technical Support Management Specialist) at Indianapolis Center (TCID1-ZID). Administrative support employee that is capable of supporting any and all technical programs, (i.e. training, quality control, planning and requirements, and airspace and procedures), projects, policies and procedures associated with air traffic.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Indianapolis, IN
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $75,980 - $117,775 per year
Salary cited includes locality pay of 18.15% for the Indianapolis, Indiana area.
Pay scale & grade
FV H
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Appointment type Temporary - 2 Years - may be extended, terminated, or made permanent.
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Drug test No Security clearance Not Required
Announcement number 700-AJO-27-SHR013-101106 Control number 890140500
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USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
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| Location | Washington, DC |
| Salary | $75,980–$117,775 Per Year |
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