Manager, Legal & Compliance

JOB TITLE: Manager, Legal & Compliance
JOB LOCATION: Remote
WAGE RANGE*: 75- 84/ hour
JOB NUMBER: 37829745

REQUIRED EXPERIENCE:
5+ years of experience in Operations, Sales support, or other roles involving process management and the ability to quickly learn and navigate new systems; Legal Operations experience is helpful but not required

· Strong understanding of Gartner's economics and operating model
· Proficiency with technology tools and applications such as Jira and Salesforce are strongly preferred
· Demonstrated understanding of how to develop, implement, and enhance processes; Capacity to be a system thinker, deriving insights from data to improve operating models and processes
· Effective strategic thinker with the ability and experience to develop, implement and document strategies and execution plans for both short-term and long-term initiatives
· Excellent planning and organization skills and proven ability to deliver
· Strong communicator with the ability to present complex information clearly in written and verbal form
· Strong leadership skills, including the ability to influence stakeholders across multiple disciplines
· Undergraduate degree strongly preferred

Attributes for Success:

· Results-oriented, with a proactive and solutions-focused mindset
· Agile and adaptable in a fast-paced, evolving environment
· Collaborative and innovative, with a passion for continuous improvement
· Excellent interpersonal and communication skills, with the ability to collaborate across departments
· Demonstrates a strong sense of urgency in addressing business needs, timely responses, and resolving issues
· Skilled in prioritization, problem-solving, and critical listening
· Effective change agent with the ability to lead change, think out of the box, and make new ideas happen

Education:
• Bachelor's Degree preferred

JOB DESCRIPTION

A key member of the Legal & Compliance (L&C) Transformation and Operations team who is responsible for driving efficiencies across L&C processes and technologies. This manager also partners closely with our Commercial Legal team to help reduce friction in the Sales motion to increase deal velocity to ensure L&C is maximizing our contributions to Gartner's revenue and growth.

Key Responsibilities:

· Partner closely with our Commercial Legal leadership team and serve as primary project manager on all go-to-market and commercial initiatives to ensure the execution of globally consistent best practices

· Coordinate Salesforce requirements, technology bugs, template updates, and other commercial initiatives; Collaborate with Salesforce technology teams to track statuses and communicate timely updates to key stakeholders

· Build and maintain effective relationships with L&C leadership, Revenue and Deal Operations (RDO), technology partners, and other business stakeholders to drive effective legal processes and technology that support the broader business growth

· Support broader L&C technology implementations with requirements gathering, tracking implementation deliverables, and communicating with technology vendors and L&C stakeholders

· Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity

· Create and maintain clear, user-friendly documentation to educate all stakeholders on operational workflows and legal technology tools

· Proactively seek ways to improve current processes, tools, and technologies to maximize productivity, workflow, and efficiency

· Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning

· Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Legal Operations leadership on a consistent basis

· Manage special projects for the MVP of Legal Operations, as needed


Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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