Manager of Instructional Operations

Job Description

The Department of Chemistry has an outstanding opportunity for a Manager of Instructional Operations to join their team.

About this Opportunity

Reporting to the Director of Instructional Services, the Manager of Instructional Operations provides operational leadership for the Department of Chemistry's undergraduate instructional laboratories and related lecture support. The position coordinates instructional staffing, course logistics, budgets, facilities, equipment, and operational processes to support efficient, high-quality instruction.

This position is in-person, full-time, 100% FTE at the Seattle campus.

Key Responsibilities

• Instructional Staffing and Supervision (30%): Supervise eight Scientific Instructional Technicians; assign work, provide training, approve schedules and leave, manage performance, resolve workplace issues, coordinate recruitment and onboarding, and support teaching assistant training and staffing updates.
• Instructional Laboratory Management and Operations (30%): Manage daily undergraduate lecture and laboratory operations, including scheduling, demonstrations, course logistics, instructional technology staffing, troubleshooting, student access, equipment, faculty support, and process improvements.
• Budget, Purchasing, and Resource Management (30%): Oversee instructional support budgets, course and laboratory fees, purchasing, expenditure tracking, and allocation of supplies, equipment, and staffing resources.
• Instructional Support, Facilities, and Teaching Resources (5%): Coordinate classroom and laboratory readiness, teaching equipment, course materials, instructional technology, space needs, and support for high-enrollment and multi-section courses with campus and departmental partners.
• Other Duties as Assigned (5%): Perform other duties requested by the Director of Instructional Services, Department Administrator, or faculty leadership.
• Supervisory Responsibilities: Directly supervise 8 FTE Scientific Instructional Technicians and coordinate work assignments and operational support for undergraduate assistants and lab helpers.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor's degree in chemistry or a closely related field and two years of experience in a higher education instructional, laboratory, academic program management, or related setting.
• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

Additional Qualifications

• Demonstrated experience coordinating complex instructional, operational, or academic program processes involving multiple stakeholders and competing deadlines.
• Demonstrated ability to supervise, train, organize, and evaluate staff or instructional support personnel.
• Demonstrated ability to handle confidential information with discretion and to apply relevant policies, procedures, and compliance requirements, including FERPA.
• Must be able to obtain and maintain certification in CPR/First Aid, with recertification as required.

Preferred Qualifications

• M.S. degree in chemistry or a closely related field.
• Thorough understanding of undergraduate science education, particularly laboratory instruction and high-enrollment lecture/laboratory course operations.
• Experience with chemistry or comparable laboratory-based instructional programs and familiarity with safe handling of hazardous chemicals.
• Strong ability to anticipate, identify, and solve operational problems independently and collaboratively.
• Ability to perform tasks with precision, accuracy, and meticulous attention to detail in a busy instructional environment.
• Strong collaborative skills to work effectively with faculty, staff, graduate students, teaching assistants, undergraduate students, campus offices, and external partners.
• Excellent written and oral communication skills, including the ability to communicate complex policies and operational decisions clearly and professionally.
• Demonstrated commitment to excellent customer service, inclusive communication, and respectful interaction with diverse groups.
• Experience with standard office software, especially Word, Excel, and Access; experience with UW systems and courseware designed for academic instruction is helpful but not required.

Working Conditions

• Occasional work outside typical business hours may be required to meet specific deadlines or to support special events taking place outside normal working hours.
• This is an in-person, onsite position at the Seattle campus.
• Work may require coordination in instructional laboratories or related teaching spaces and adherence to applicable safety procedures.

About the Team

The Department of Chemistry is one of the largest academic units on campus, with approximately 45 faculty, 240 graduate students, 45 research associates, and 65 staff. The department has annual grant and contract expenditures of approximately $28 million and administers an extensive undergraduate lecture and laboratory instructional program serving approximately 800 undergraduate majors. Chemistry delivers more than 70,000 student credit hours annually and awards more than 400 undergraduate degrees in chemistry and biochemistry each year.

Compensation, Benefits and Position Details

Pay Range Minimum:

$62,268.00 annual

Pay Range Maximum:

$93,396.00 annual

Other Compensation:

• Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.