Manager, Records and Information Management

Manager, Records and Information Management

Salary

$96,512.00 - $156,624.00 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2026-00407

Division

Regional Administration

Department

Enterprise Content Management

Opening Date

11/10/2026

Closing Date

11/25/2026 11:59 PM Central

• Description
• Benefits
• Questions

WHO WE ARE

The Metropolitan Councils Regional Administration Division is accepting applications for a Manager, Records and Information Management.

We are the Metropolitan Council, the regional government for the seven-county Twin cities metropolitan area. We plan 20 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

More information about us is on our website.

We are committed to hiring and supporting a diverse workforce that reflects the communities we serve.

Enterprise Content Management is responsible for document management within the Council organization and compliance with state and federal requirements and best practices.

How your work would contribute to our organization and the Twin Cities region:

The Manager, Records and Information Management is a first-line management role that leads the Councils Records and Information Management program, overseeing its architecture, operations, and the staff responsible for implementing enterprise-wide records management practices and associated technologies. This position drives program development, technology governance, and cross-department collaboration and workflows to ensure compliance with state records laws. This position supervises Council employees.

What you would do in this job

• Manages direct reports, including onboarding, goal setting, work direction, performance evaluation, mentoring, coaching, recruiting and hiring staff.
• Leads, develops, and maintains the Records and Information Management program, including records policies and procedures, Council retention schedules, records inventories, and destruction logs.
• Serves as the primary liaison with the State of Minnesota to update and secure official approval of the Councils retention schedule.
• Drives the adoption of enterprise technology to automate retention schedule management, data classification, and legal hold capabilities, and consults with technology owners to ensure systems meet data retention requirements.
• Manages vendor communication, workflows, deliverables, and budgets for records storage and scanning services.
• Develops and maintains records management training and communication plans and works with records liaisons across divisions and with professional groups to carry out program initiatives.
• Performs other duties as assigned to support department objectives.

What education and experience are required for this job (minimum qualifications)

Education/Experience:

Any of the following combinations of completed education (in public administration, information technology, library science, history, or business administration, or closely related field) and experience (in records management, the classification and management of information, or related field).

• High school diploma/GED with nine (9) years of work experience, including two (2) years of supervisory/management experience.
• Associate degree with seven (7) years of work experience, including two (2) years of supervisory/management experience.
• Bachelors degree or higher with five (5) years of work experience, including two (2) years of supervisory/management experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• Certified Records Analyst (CRA) or Certified Records Manager (CRM).
• Graduate degree in public administration, information technology, library science, history, or business administration.
• Knowledge of the Minnesota Government Data Practices Act and related records management laws, including Minn. Stat. 15.17.
• Knowledge of records management lifecycle, industry best practices, and trends in public agencies.
• Knowledge of library and information science techniques related to records management, data classification, and data governance.
• Knowledge of enterprise technology environments, including system architecture, storage solutions, and workflow automation.
• Knowledge of project management processes, resource allocation, and budgeting.
• Knowledge of the principles and practices of supervision, staff development, and performance management.
• Skill in developing solutions and managing projects using Microsoft 365 tools, including SharePoint, Teams, OneDrive, Planner, and Project.
• Skill in communicating program vision and reporting progress and status through presentations, charts, graphs, and other analytical tools.
• Skill in staff utilization tracking, workload balancing, influence management, and negotiation.
• Ability to lead and manage a team, define and communicate priorities, and mentor and coach staff.
• Ability to align and communicate program direction with department leadership.
• Ability to express ideas clearly and concisely, verbally and in writing, and to synthesize complex issues for executive management.
• Ability to promote equity, value differences, and maintain positive working relationships, including in the face of conflict.

What you can expect from us:

1. We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

2. We encourage our employees to develop their skills through on-site training and tuition reimbursement.

3. We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Additional information

Union/Salary Grade: MANA / Grade I

FLSA Status: Exempt

Safety Sensitive: No

Full Salary Range: $46.40 - $75.30 hourly / $96,512.00 - $156,624.00 annually

Work Environment:

Work is performed in a standard office setting.

The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.

What steps the recruitment process involves:

1. We review your minimum qualifications.

2. We rate your education and experience.

3. We conduct a structured panel interview.

4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job youre applying for is safety-sensitive, is a supervisory or management job, is in Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agencys success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic
• bus/rail pass valued at over $1200 per year
• parking at many job locations
• fitness centers at many job locations
• Employee Assistance Program
• extensive health and wellness programs and resources

.

01

Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume." Otherwise, your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

• Yes
• No

02

How did you first hear about this job opening?

• CareerForce Center
• Community Event/Organization
• Employee Referral
• Facebook
• Glassdoor
• Indeed
• Job Fair
• LinkedIn
• Metro Transit Bus Advertisement
• X (formerly known as Twitter)
• Website: governmentjobs.com
• Website: metrocouncil.org
• Website: metrotransit.org
• Website: minnesotajobnetwork.com
• Other

03

If you selected Other, please describe where you first heard about this job. If you selected Employee Referral please enter the employees first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Please select the option below that reflects your education and experience level.

• Bachelors degree in public administration, information technology, library science, history, business administration, or closely related field AND five (5) years of work experience in records management, the classification and management of information, or related field, INCLUDING two (2) years of supervisory/management experience.
• Associate degree in public administration, information technology, library science, history, business administration, or closely related field AND seven (7) years of work experience in records management, the classification and management of information, or related field, INCLUDING two (2) years of supervisory/management experience.
• High school diploma/GED AND nine (9) years of work experience in records management, the classification and management of information, or related field, INCLUDING two (2) years of supervisory/management experience.
• Some education in public administration, information technology, library science, history, business administration, or closely related field AND some experience in records management, the classification and management of information, or related field, INCLUDING some supervisory/management experience.
• None of the above.

05

Please select the areas below with which you have work experience (select all that apply).

• Certified Records Analyst (CRA) certification.
• Certified Records Manager (CRM) certification.
• Graduate degree in public administration, information technology, library science, history, or business administration.
• Experience with the Minnesota Government Data Practices Act and related records management laws, including Minn. Stat. 15.17.
• Experience with records management lifecycle, industry best practices, and trends in public agencies.
• Experience with library and information science techniques related to records management, data classification, and data governance.
• Experience in enterprise technology environments, including system architecture, storage solutions, and workflow automation.
• Experience with project management processes, resource allocation, and budgeting.
• Experience with the principles and practices of supervision, staff development, and performance management.
• Experience developing solutions and managing projects using Microsoft 365 tools, including SharePoint, Teams, OneDrive, Planner, and Project.
• Skilled in communicating program vision and reporting progress and status through presentations, charts, graphs, and other analytical tools.
• Experience in staff utilization tracking, workload balancing, influence management, and negotiation.
• Experience leading and managing a team, defining and communicating priorities, and mentoring and coaching staff.
• Experience expressing ideas clearly and concisely, verbally and in writing, and synthesizing complex issues for executive management.
• Experience aligning and communicating program direction with department leadership.
• Experience promoting equity, valuing differences, and maintaining positive working relationships, including in the face of conflict.
• None of the above.

06

Describe a complex records management project you initiated. How did you utilize technology and governance workflows to manage the data lifecycle while minimizing risk to the organization?

07

Tell us about your experience with the Minnesota Data Practices Act.

08

Describe a specific example of how you integrated racial equity into your work processes. If you do not have this experience, type none or N/A.

09

The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify the following statement:

• I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI. I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.

Required Question

Employer Metropolitan Council

Address 390 Robert St. N.

St. Paul, Minnesota, 55101

Website https://metrocouncil.org