Manager-Risk Management

American Express National Bank (AENB) is American Express' U.S. banking operation serving consumer and small business customers with payments, financing, and deposit products that account for more than 65% of the company's revenues. AENB HQ supports the administration of AENB programs, helping ensure its safety and soundness while driving greater effectiveness, efficiency, and consistency across the enterprise through governance, strategic planning, control management, program management, and regulatory functions.

The Manager, FDIC Part 370, will be responsible for managing the day-to-day execution and ongoing enhancement of AENB's FDIC Part 370 program, supporting compliance with regulatory requirements. The role will collaborate across the enterprise to coordinate program governance and attestation activities, optimize business processes, and strengthen program performance.

This position requires strong program management, collaboration, analytical, and communication skills, as the role regularly engages with cross-functional business partners, governance teams, and senior leadership. An understanding of American Express' products, business processes, organizational structure, and governance practices is required.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• 3-5+ years of experience in banking, regulatory program management, risk management, compliance, and/or control management.
• Understanding of control frameworks and experience supporting regulatory or governance processes.
• Strong analytical and critical-thinking skills with the ability to evaluate data, identify gaps and trends, and develop actionable recommendations.
• Effective written, verbal, and presentation skills with the ability to clearly communicate findings, risks and recommendations.
• High attention to detail, superior organizational skills, and ability to follow-through.
• Ability to work independently while contributing collaboratively within a team environment.
• Demonstrated initiative and ability to manage multiple priorities in a fast-paced, highly regulated environment.
• Ability to thoughtfully leverage AI-enabled tools, agents, or automation where appropriate to improve efficiency, analysis, documentation, and reporting, while applying sound judgment and governance expectations.

Preferred Qualifications

• Familiarity with FDIC Part 370, deposit operations, and regulatory attestation or certification processes.
• Advanced Degree in business, finance, or a related field.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

• Manage day-to-day activities of AENB's FDIC Part 370 program, supporting compliance with regulatory requirements and ongoing program enhancements.

• Partner with deposit product teams, Enterprise Program Management Office (EPMO), and relevant stakeholders to coordinate program deliverables, identify process gaps, and implement solutions.

• Develop and maintain program policies, procedures, standards, and supporting documentation in partnership with relevant stakeholders.

• Coordinate quarterly attestations, program testing, and annual certification activities, serving as a key point of contact for in-scope deposit product teams.

• Support validation of deposit insurance calculations and required output files, working with partners to identify data gaps and exceptions.

• Monitor remediation plans, communicate risks and outstanding actions, and track resolution with accountable owners.

• Prepare program updates and attestation materials for leadership and governance forums. Support annual certification submissions and coordination of FDIC examination requests.

• Leverage approved AI-enabled tools or automation to support analysis, documentation, reporting, and continuous improvement, with appropriate governance and oversight.

• Manage day-to-day activities of AENB's FDIC Part 370 program, supporting compliance with regulatory requirements and ongoing program enhancements.

• Partner with deposit product teams, Enterprise Program Management Office (EPMO), and relevant stakeholders to coordinate program deliverables, identify process gaps, and implement solutions.

• Develop and maintain program policies, procedures, standards, and supporting documentation in partnership with relevant stakeholders.

• Coordinate quarterly attestations, program testing, and annual certification activities, serving as a key point of contact for in-scope deposit product teams.

• Support validation of deposit insurance calculations and required output files, working with partners to identify data gaps and exceptions.

• Monitor remediation plans, communicate risks and outstanding actions, and track resolution with accountable owners.

• Prepare program updates and attestation materials for leadership and governance forums. Support annual certification submissions and coordination of FDIC examination requests.

• Leverage approved AI-enabled tools or automation to support analysis, documentation, reporting, and continuous improvement, with appropriate governance and oversight.