Manufacturing Operations Technician

Job Description:

• The Manufacturing Operations Technician provides hands-on technical support to manufacturing operations by troubleshooting equipment and hardware issues, supporting testing and calibration, and improving manufacturing processes, fixtures, and work instructions.
• This role works closely with Operations, Engineering, Quality, and other support teams to resolve production issues, maintain product quality, and support safe, reliable manufacturing.
• Relevant qualifications may be gained through technical education, formal training, military service, apprenticeship, or hands-on experience, subject to job-level requirements.

Responsibilities:

• Provide daily technical support to manufacturing operations by troubleshooting production issues and performing or supporting testing, calibration, inspection, adjustment, repair, and modification of electronic, optical, electro-optical, mechanical, and electromechanical hardware, test equipment, and fixtures.
• Work with Engineering and Quality to investigate non-conformances, identify root causes, support material reviews, and implement approved corrective actions.
• Interpret technical drawings, schematics, specifications, test procedures, and work instructions; document troubleshooting activities, test results, and corrective actions; and support the review and disposition of Quality Notifications (QNs) in accordance with established procedures.
• Support the development and improvement of test procedures, work instructions, fixtures, and manufacturing methods.
• Provide technical guidance and job-specific training to production employees when qualified and assigned.
• Identify equipment maintenance and calibration needs and coordinate appropriate follow-up with the responsible support teams.
• Use manufacturing systems, databases, and test equipment to record information, review results, and support production decisions.
• Follow applicable safety, quality, configuration-management, export-control, and program-specific requirements.

Requirements:

• Hands-on troubleshooting experience with manufacturing equipment, electronics, electromechanical hardware, test equipment, or a related technical field.
• Ability to read and interpret technical drawings, schematics, specifications, and work instructions relevant to assigned tasks.
• Ability to follow established procedures, identify and report problems, document results accurately, and communicate technical issues clearly.
• Ability to work effectively with Operations, Engineering, Quality, and other support teams while maintaining attention to detail and product quality.
• Ability to meet applicable U.S. person, export-control, security, and program-access requirements for the position.

Preferred:

• Three or more years of relevant experience in manufacturing, maintenance, testing, repair, or technical support.
• Experience troubleshooting electronic, optical, electro-optical, mechanical, or electromechanical hardware.
• Experience with calibration, test equipment, equipment maintenance, fixtures, hardware modification, or component-level troubleshooting.
• Experience supporting non-conformance investigations, material reviews, root-cause analysis, or corrective actions.
• Experience developing or updating technical documentation, work instructions, test procedures, or troubleshooting guides.
• Familiarity with manufacturing databases, production systems, electronic test equipment, or technical asset-management systems.
• Experience using SAP or a similar ERP system for production tracking, material movement, inventory management, or work-order transactions.

Education:

• AA/AS degree (or other 2-year post high school training) with a minimum of 6 years relevant experience
• Associate degree in electronics, electrical, mechanical, electromechanical technology, or a related technical discipline preferred.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.