Marketing Services Specialist

The Marketing Services Specialist prepares, prints, and fulfills marketing, promotional, and course materials to support teams across the company.

Education - It's in Our DNA

At Barnes & Noble Education ("BNED") and across our family of brands, we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

To support this mission, we are seeking a Marketing Services Specialist to produce and fulfill printed marketing, promotional, and course materials for teams across the company. Working in our print shop, this role customizes established templates, prepares print-ready files, and handles printing, finishing, and shipping to ensure materials meet quality standards and are delivered accurately and on time.

How You'll Make an Impact

• Produce printed materials supporting store operations, buyback and rental programs, virtual bookstore promotions, coursepacks, trade shows, and institutional sales and marketing activities.
• Apply basic graphic design and typesetting skills to customize established templates using Adobe design applications, following approved content, brand guidelines, and order specifications.
• Prepare print-ready files and review layout, formatting, sizing, and image quality; resolve routine production issues and refer questions to the manager as needed.
• Operate digital printing equipment and related software, including Fiery, Xerox, and Canon technology, and complete finishing tasks to meet production requirements.
• Verify the quality, accuracy, and quantity of completed materials; package, label, and ship orders using UPS WorldShip or other designated methods.
• Work with internal partners to clarify requests, confirm production and delivery requirements, and communicate order status or potential delays.
• Organize daily work to meet established deadlines and maintain accurate order records, shipping information, templates, and production files.
• Monitor supply levels, report equipment issues and replenishment needs, and follow established equipment care and workplace safety procedures.
• Additional responsibilities as required.

What You'll Need to Succeed

• Strong attention to detail and ability to accurately follow instructions, review materials, and meet production specifications.
• Strong organizational and time management skills, with the ability to balance multiple assignments and adapt to changing priorities.
• Effective verbal and written communication skills and a collaborative, service-oriented approach.
• Ability to work independently on routine assignments, identify issues, and seek guidance when needed.
• Basic understanding of layout, typography, and visual presentation, with a willingness to learn design applications, production equipment, and shipping systems.
• Experience with Adobe design applications, Apple computers, digital printing equipment, or UPS WorldShip preferred, but not required.
• Ability to use AI tools to support routine tasks and improve efficiency while reviewing outputs for accuracy and following company guidelines.

Please Note: Employees may be required to report to our Columbia, MO office periodically based on business needs. Applicants must reside within a reasonable commuting distance of the Columbia location, as relocation assistance will not be provided.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring range for this position is $18-19 per hour. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble Education provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact fieldhr@bncollege.com.