Master Tailor

Saks Fifth Avenue

New York City, New York

JOB DETAILS
SKILLS
Customer Experience, Customer Relations, Customer Support/Service, Develop and Maintain Customers, High School Diploma, Interpersonal Skills, Multitasking, Pattern Making, Problem Solving Skills, Retail, Safety/Work Safety, Sales Management, Supply Chain, Team Player, Thought Leadership
LOCATION
New York City, New York
POSTED
30+ days ago

What This Position is All About

Under direction from the Alteration Manager, the Master Fit/Tailor II is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Who You Are:

  • A towering strength at winning over an audience with their perspective
  • A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
  • You get things done by engaging in high level teamwork and flexing your interpersonal skills
  • Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

  • Minimum 7 years tailoring experience in high-end merchandise
  • Ability to fit and perform alterations on a wide range of garments
  • Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
  • Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers, resize garments (re-create the original look in a smaller or larger size without compromising the fit of the garment), ability to alter plaid pattern garments, ability to create hand buttonholes
  • Pressing and spotting skills
  • Knowledge of Alterations industry including fabrication and styling of luxury merchandise
  • Ability to work well in a fast-paced, team oriented environment that requires a degree of multi-tasking with limited supervision
  • Is open to learning and developing new skills and processes.
  • Knowledge of pattern making and draping
  • Ability to take measurements and complete MTM forms on all garment types
  • High school graduate or equivalent preferred

As The Master Fit/Tailor II, You Will:

  • Model all Saks Fifth Avenue Customer Service Principles.
  • Focus on achieving and exceeding individual performance and productivity goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
  • Follow all Saks Fifth Avenue policies and procedures.
  • Follow all alteration workroom policies and procedures.
  • Ability to utilize expertise to make alterations decisions during customer fittings.
  • Focus on all efforts on providing an exceptional customer experience.
  • Maintain a clean and safe work environment.
  • Support company/store and department initiatives.
  • Ad hoc responsibilities as needed

Your Life and Career at SFA:

  • Be a part of a team of disruptors focused on stores and redefining the luxury experience.
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision and dental)
  • An amazing employee discount

Salary and Other Compensation:

The starting hourly rate for this position is between $35.45-44.32 per hour.  Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

About the Company

S

Saks Fifth Avenue

A legendary name in the world of retail shopping, SAKS FIFTH AVENUE is also a premier destination in the world of retail careers. As a company, we strive for excellence, we are passionate about our customers, we are a team, we are creative, we care, and we are honest and ethical. These core values not only characterize what we look for in individual Associates, they also guide us as an organization. We reward our associates for adhering to the highest level of customer service. We welcome and encourage their passion, teamwork, innovative ideas, and relationships. We listen to them eagerly; we learn from them constantly and we honor their honesty and integrity. We strive to create an environment where they can reach and surpass their potential. We reward the passion and creativity of our Associates, providing them with training, development, and clear career paths, as well as an environment that is respectful, diverse and excitingly fast-paced. We hope you will consider joining us at Saks.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1924