Medical Assistant

JOB TITLE: Medical Assistant Updated: 5/2026

DIVISION: Medical Services

REPORTS TO: Chief Clinical Officer

FLSA STATUS: Non-Exempt

WORK HOURS: 40 Hours Per Week

NATURE OF WORK: The Medical Assistant works in a fast-paced clinical environment where patient encounters occur frequently throughout the day. The position requires the ability to multitask, remain attentive during patient-provider interactions, and complete documentation accurately and efficiently within established timeframes.

ESSENTIAL DUTIES:

• Document patient encounters in real time or immediately following appointments in the electronic health record (EHR).

• Record patient history, physical exam findings, diagnoses, treatment plans, and provider instructions as directed by the provider.

• Enter orders for laboratory tests, imaging, medications, and referrals as instructed by the provider.

• Assist providers with chart preparation prior to patient visits, including reviewing relevant medical records and previous documentation.

• Ensure documentation is complete, accurate, and compliant with organizational policies and regulatory standards.

• Track pending results, documentation, or follow-up items for provider review.

• Maintain patient confidentiality and comply with HIPAA and organizational privacy policies.

• Communicate effectively with providers and clinical staff to ensure accurate documentation and workflow efficiency.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.

• Strong computer skills and ability to type quickly and accurately.

• Knowledge of medical terminology or willingness to learn.

• Ability to maintain confidentiality and adhere to HIPAA regulations.

• Strong attention to detail and organizational skills.

• Effective verbal and written communication skills.

• Ability to comply with all of Valley's policies and procedures.

• Ability to comply with Client's Rights.

• Ability to comply with Valley's and division/departmental safety procedures.

• Ability to read, write, understand, and speak the English language.

• Current CPR/First Aid Certificate or ability to be trained.

PREFERRED QUALIFICATIONS:

• Associate or Bachelor's degree in a healthcare-related field.

• Previous experience in a healthcare setting or medical scribing

• Experience with Electronic Health Record (EHR) systems.