Medical Assistant Lead, Endocrinology

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Location: 541 Main Street, Weymouth

Are you an experienced Medical Assistant ready to take the next step in your career? Mass General Brigham is seeking a Lead Medical Assistant to join our Endocrinology team in Weymouth. This is an exciting new role for the department, offering the opportunity to help shape workflows, support clinical operations, and serve as a trusted resource for a growing team.

In this leadership-focused position, you will continue to provide hands-on patient care while also supporting Medical Assistant staff through training, mentoring, daily coordination, and clinical oversight. Under the direction of the Practice Manager, you will work closely with providers, practice leadership, and site-based clinical teams to promote efficient operations, strong communication, and an exceptional patient experience.

Schedule: Hours may range from 7:30 AM to 5:30 PM. Flexibility is needed to support department needs and patient care operations.

Why This Role Stands Out

• This is a newly created role within the department, giving you the chance to make a meaningful impact from the start.
• You will help strengthen team operations, support clinical excellence, and contribute to the continued growth of the Endocrinology practice.
• This is a great growth opportunity for a Medical Assistant who enjoys leadership, collaboration, and process improvement.
• You will serve as a mentor, role model, and go-to resource for Medical Assistant colleagues.

What You Will Do

• Provide leadership, training, mentoring, and day-to-day guidance to the Medical Assistant team.
• Support clinical operations by helping coordinate patient flow and ensuring timely, efficient care delivery.
• Assist with patient intake, including obtaining medical history, taking vital signs, preparing patients for examinations, and supporting office-based procedures.
• Assign tasks and responsibilities to team members to promote effective workload distribution and use of resources.
• Serve as a liaison between clinical staff, the Practice Manager, and providers to support communication and issue resolution.
• Participate in new clinical initiatives, quality control programs, competency assessments, interview processes, onboarding, and precepting of new hires or students.
• Help foster a positive, collaborative team environment focused on teamwork, professional development, and high-quality patient care.

Qualifications

What We Are Looking For

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support (BLS) certification preferred.
• 3-5 years of Medical Assistant experience required, including demonstrated proficiency in clinical and administrative responsibilities.
• Strong leadership, communication, organization, and team management skills.
• Comprehensive knowledge of medical terminology, clinical procedures, protocols, HIPAA, and privacy regulations.
• Ability to take vital signs, perform manual blood pressure, collect specimens, multitask, prioritize, and adapt in a fast-paced healthcare environment.
• Experience with electronic health record systems and medical office software.

Additional Job Details (if applicable)

Benefits and Career Support

At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, competitive benefits package that supports your health, financial well-being, career growth, and life outside of work.

Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

If you are ready to grow your career, support a collaborative clinical team, and help build a new leadership role within the department, we encourage you to apply.

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$24.25 - $27.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.