Medical Assistant, Women's Health

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join a Team That Makes a Difference

At the Center for Women's Health and Wellness, our team provides compassionate, comprehensive care in a welcoming environment built on privacy, trust, and respect. Our expert providers specialize in Obstetrics, Gynecology, Urogynecology, Infertility, and LGBTQ+ care. We are dedicated to providing exceptional, personalized care to patients throughout every stage of life.

We are seeking a Medical Assistant to join our collaborative team. This is an excellent opportunity for an experienced Medical Assistant who enjoys building meaningful relationships with patients, supporting providers, and contributing to a positive, team-oriented clinical environment.

About the Role

As a Medical Assistant, you will play an important role in delivering high-quality patient care and keeping our clinical operations running smoothly. You will work closely with physicians, nurse practitioners, nurses, and other members of the healthcare team to support patients throughout their care experience.

This position combines hands-on clinical care, patient education, administrative responsibilities, and team support. You will also serve as a resource to junior Medical Assistants, helping answer questions and participating in onboarding and training.

The ideal candidate is confident working in a busy clinical setting, demonstrates sound clinical judgment, and is organized, adaptable, and committed to providing exceptional patient service.

Schedule & Locations

This is a full-time, 40-hour-per-week, onsite position with a day-shift schedule:

Wednesday-Friday: 8:00 AM-4:30 PM at 15 Old Rollinsford Road, Dover

Monday-Tuesday: 8:00 AM-5:00 PM, primarily at 770 Central Avenue

We make every effort to keep employees in their assigned practice and primary location. However, flexibility is important in this role, and you may occasionally be asked to float to other practice locations or departments within Wentworth Health Partners to provide coverage during staffing shortages or other extenuating circumstances.

In this role, you will:

• Room patients, prepare examination rooms and equipment, and obtain and document vital signs, height, weight, and other clinical information.
• Interview patients and accurately document medical information in the electronic health record.
• Assist providers with examinations, procedures, and other clinical needs.
• Perform point-of-care testing, collect and process laboratory specimens, and perform phlebotomy when competency is demonstrated.
• Administer immunizations, as applicable, with appropriate certification or experience and provider supervision.
• Provide patient education and reinforce provider instructions regarding treatments, medications, diets, and follow-up care.
• Support scheduling, telephone communication, insurance forms, and other general office functions.
• Serve as a patient advocate and liaison with other departments while providing compassionate, professional customer service.
• Maintain immunization inventory and monitor expiration dates.
• Participate in departmental quality, safety, and infection prevention initiatives.
• Support and mentor junior Medical Assistants by answering questions and assisting with onboarding and training.

Qualifications

Required:

• High school diploma or equivalent
• 1-2 years of direct Medical Assistant experience or medical field experience

Preferred:

• Associate degree in Medical Assisting
• Certified Medical Assistant (national certification)
• Basic Life Support (BLS) certification

Additional Job Details (if applicable)

This is more than a Medical Assistant position-it's an opportunity to become an integral part of a team providing compassionate, specialized care to women and families throughout the community.

Remote Type

Onsite

Work Location

15 Old Rollinsford Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.48 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.