Job Overview Medical Front Desk ReceptionistCompensation: $45,000$65,000/yearLocation: Monroe, NYSchedule: Multiple Shifts Available (In-Office)
TAG MedStaffing is hiring a Medical Front Desk Receptionist in Monroe, NY for our client, supporting patient registration, appointment scheduling, and front-office operations at a medical clinic. This role will serve as the first point of contact for patients and families, manage patient communications, verify insurance information, and coordinate daily administrative activities. Full-time, part-time, and per diem opportunities are available.
Responsibilities as the Medical Front Desk Receptionist:- Patient Registration: Greet patients and families, complete check-in procedures, verify demographic information, and maintain accurate registration records.
- Appointment Scheduling: Schedule patient appointments, coordinate walk-in visits, and manage patient flow in collaboration with clinical staff.
- Patient Communication: Answer incoming calls, respond to patient inquiries, relay messages, and provide professional customer service.
- Insurance Verification: Verify insurance eligibility, collect copayments, process patient payments, and maintain accurate billing information.
- Medical Records: Update electronic health records, process patient documentation, and maintain compliance with HIPAA confidentiality requirements.
- Front Office Operations: Maintain organized reception areas, manage administrative supplies, and support efficient daily clinic operations.
Qualifications for the Medical Front Desk Receptionist:- Education: High school diploma or GED is required, with an associate degree or medical office training preferred.
- Experience: 1+ years of medical receptionist, patient registration, healthcare customer service, or related administrative experience is required.
- Industry Knowledge: Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations is required.
- Technical Skills: Experience with electronic health records (EHR/EMR), scheduling systems, data entry, and payment processing is preferred.
- Skills & Attributes: Strong communication, organization, attention to detail, professionalism, empathy, confidentiality, and ability to multitask in a busy healthcare environment are required.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.