Medical Office Receptionist

The medical office receptionist is the initial impression for our parents, patients, and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate, and professional telephone support for incoming calls, and collecting copays.

Major Duties Include:

• Greet patients and visitors
• Check patients in and out of practice management software
• Schedule and confirm patient appointments
• Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
• Communicate with clinical staff to maintain patient flow
• Provide assistance to other front-desk staff as requested

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Attention to detail, effective organizational skills, and ability to work in a fast-paced environment

Education/Experience:

• Requires High School Diploma or Equivalent
• 1-2 years of office administrative experience preferred

Physical/Mental Demands:

• Requires the ability to lift or carry objects weighing up to 20 pounds
• Requires long periods of sitting or answering the phone

Prior medical office experience is required.

Must be able to pass a drug screen.