Medical Receptionist - Denver, CO

Build Your Career in Dermatology with Cara Mia Dermatology!Recognized as part of a workplace named one of Newsweek's America's Greatest Workplaces for 2024, Cara Mia Dermatology is dedicated to delivering high-quality dermatologic and aesthetic care while creating an exceptional experience for our patients.Our people are at the heart of what we do. We're proud to bring together professionals who value compassionate care, teamwork, excellent service, and making a positive difference in the patient experience. We want Cara Mia Dermatology to be more than a place to work. We want it to be a place where talented people can learn, grow, build meaningful careers, and feel proud of the experience they help provide.We are currently seeking a Medical Receptionist to join our team. If you're welcoming, organized, dependable, and passionate about delivering exceptional customer service, we'd love to meet you.What We OfferWe believe in supporting our team members both personally and professionally. Our benefits and perks include:

Career advancement and professional growth opportunitiesPaid holidays, vacation, floating holiday, and personal time offBenefits packages including medical, dental, short-term disability, long-term disability, life insurance, and other voluntary benefit offerings for employees working 30+ hours per weekUp to 40% off products and cosmetic procedures401(k) matchingA collaborative, patient-focused team environmentThe opportunity to develop valuable skills and build your career in dermatology

What You'll DoAs a Medical Receptionist at Cara Mia Dermatology, you'll play an important role in each patient's experience. As one of the first and last points of contact for our patients, you'll help create a welcoming, professional, and efficient environment while supporting the day-to-day operations of the practice.Your responsibilities may include:

Greeting and welcoming patients in a friendly and professional mannerChecking patients in and out for scheduled appointmentsAnswering incoming calls and assisting patients with general questionsScheduling, confirming, and updating patient appointmentsAccurately entering and updating patient demographic and insurance informationCollecting applicable copays, balances, and other patient paymentsProviding patients with appropriate forms, instructions, and information related to their appointmentsMaintaining accurate patient records and protecting confidential patient informationCommunicating professionally with patients, providers, clinical staff, and other team membersHelping coordinate patient flow and communicating delays or scheduling changes when appropriateResponding to patient questions and concerns with professionalism, empathy, and a solutions-focused approachSupporting referral, registration, and other administrative processes as assignedMaintaining an organized and professional reception areaFollowing established privacy, confidentiality, and practice procedures

Working collaboratively with clinical and administrative team members to provide an exceptional patient experience

Ability and willingness to occasionally travel to sister clinic locations when additional support or coverage is needed. Eligible mileage for approved travel outside of the employee's designated home location will be reimbursed in accordance with applicable company policy.Performing other administrative duties as assigned

What We're Looking ForWe're looking for someone who enjoys helping people and understands how much a welcoming, organized, and responsive reception experience can shape a patient's overall impression of their care.Qualifications include:

Customer service experience requiredPrevious medical office, healthcare, or medical reception experience preferredStrong verbal and written communication skillsProfessional, friendly, and welcoming demeanorStrong attention to detail and organizational skillsComputer literacy and comfort learning electronic scheduling and patient information systemsAbility to effectively manage multiple priorities in a fast-paced environmentAbility to communicate professionally and compassionately with patientsStrong problem-solving skills and the ability to remain calm and professional when addressing patient questions or concernsAbility to maintain patient confidentiality and handle sensitive information appropriatelyAbility to work collaboratively with providers, clinical staff, and fellow administrative team membersDependable, professional, and committed to delivering an excellent patient experience

Why Cara Mia Dermatology?At Cara Mia Dermatology, you're not simply joining a practice. You're joining a team where every role contributes to the patient experience.Our Medical Receptionists are an important part of that experience. From welcoming patients and helping them navigate their appointments to supporting communication between patients and the care team, you'll have an opportunity to make a positive impact throughout each patient's visit.Whether you're bringing previous healthcare experience or looking for an opportunity to continue developing your skills in a patient-focused environment, you'll have the opportunity to learn, contribute, and grow your career alongside a team committed to excellent patient care and service.If you're ready to grow your career in dermatology and be part of creating an exceptional experience for our patients, we encourage you to apply and discover what you can build at Cara Mia Dermatology.ADCS Clinics LLC provides equal employment opportunities to all individuals and complies with applicable federal, state, and local equal employment opportunity and nondiscrimination laws and regulations. All applicants must have authorization to work in the United States.