Medical Receptionist

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care–focused, multi-specialty medical group dedicated to serving Asian communities in New York. With 20+ clinical specialties across 100+ clinics, Rendr delivers comprehensive, culturally responsive care to approximately 200,000 patients across New York City and Nassau County.

Our mission is to provide world-class, value-based healthcare with kindness to Asian communities. By combining high-quality, coordinated clinical services, advanced technology, and a deep understanding of the communities we serve, Rendr is working to improve access, patient experience, and health outcomes.

Joining Rendr means becoming part of a growing, mission-driven healthcare organization with the scale and ambition to transform community-based care for Asian communities.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer: (eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Accoun

Job Overview:

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions:

• Greets patients, visitors and vendors.
• Intakes patient information upon arrival.
• Assists patients in completing intake forms as requested. 
• Answers basic patient/visitor questions and provides other information; refers more complex questions to more experienced staff.
• Enters data/patient information into practice EMR software.
• Assists in obtaining patients' insurance eligibility.
• Checks patients out following their appointment.
• Helps maintain the cleanliness and safety of the reception area.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager. 

Qualifications:

• High School Diploma or equivalent preferred
• Bilingual (English and Chinese)
• Excellent verbal and interpersonal communication skills
• Proficient with Microsoft Office
• Demonstrated ability to multi-task
• Customer service oriented
• Dedication to patient satisfaction and safety
• Ability to work independently and in a team environment
• Strong organizational skills with ability to manage competing priorities
• EMR system familiarity preferred

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!