Medical Receptionist

Location: Yarmouth Port, MA · Full-Time, In Person · Hours: Mon–Thu 8:30 a.m.–4:30 p.m., Fri 9:00 a.m.–4:30 p.m. · Pay: $20.00–$27.00 per hour (based on experience)

Urology Associates of Cape Cod is seeking a friendly, organized, and dependable Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a busy medical office. We are looking for someone who is professional, compassionate, and committed to providing an exceptional patient experience.

WHY UACC

• Physician-owned and independent – the largest urology practice on Cape Cod, caring for the Cape & Islands for over 40 years.
• A year-round, predictable schedule: Monday–Thursday 8:30 a.m.–4:30 p.m. and Friday 9:00 a.m.–4:30 p.m. No nights or weekends.
• A small, supportive team where you work directly with the physicians and Advanced Practice Providers, with on-site training provided.

RESPONSIBILITIES

• Greet patients and assist with the check-in process.
• Verify and update patient demographic and insurance information.
• Collect copayments and process payments.
• Ensure all required patient forms and documentation are completed accurately.
• Maintain accurate patient information in our electronic medical record, eClinicalWorks (eCW).
• Communicate effectively with physicians, clinical staff, and patients.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Keep the reception area organized and welcoming.
• Assist with general administrative duties to support daily office operations.

QUALIFICATIONS

• Previous medical receptionist or healthcare office experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency with computers and office software.
• Experience with eClinicalWorks (eCW) or another electronic medical record, and familiarity with medical terminology, is a plus.
• Professional, reliable, and team-oriented attitude; able to work both independently and collaboratively.

BENEFITS

• Health insurance (Blue Cross Blue Shield), dental insurance, and vision insurance
• 401(k) with employer matching
• Paid time off and paid sick time
• On-site training and a collegial, physician-led team

ABOUT UROLOGY ASSOCIATES OF CAPE COD

Urology Associates of Cape Cod is the largest urology practice on Cape Cod, providing comprehensive urologic care to the Cape & Islands for over 40 years from offices in Yarmouth Port and North Falmouth. We pride ourselves on compassionate patient care and a professional, supportive work environment. Learn more at urologycapecod.com. If you are dependable, detail-oriented, and enjoy working with patients, we encourage you to apply and become part of our team.

Urology Associates of Cape Cod is an Equal Opportunity Employer.