Medical Scheduler

Position Overview:
We are seeking an organized and detail-oriented Medical Scheduler to manage and coordinate patient appointments for our therapy services. The ideal candidate will have experience in scheduling within a healthcare setting, possess excellent communication skills, and be adept at handling a high volume of scheduling requests.

Key Responsibilities:

• Schedule Appointments: Coordinate and schedule patient appointments for speech, occupational, and physical therapy services. Ensure timely and accurate scheduling based on provider availability and patient needs.
• Manage Patient Records: Maintain and update patient records in our electronic health record (EHR) system. Ensure all information is accurate and up-to-date.
• Patient Communication: Communicate with patients to confirm appointments, provide reminders, and address any scheduling-related inquiries or changes.
• Coordinate with Providers: Work closely with therapists and healthcare providers to ensure seamless appointment scheduling and manage any schedule conflicts.
• Handle Incoming Calls: Answer phone calls and respond to inquiries related to scheduling, cancellations, and rescheduling. Provide exceptional customer service to patients and their families.
• Administrative Support: Assist with other administrative tasks as needed, including data entry and managing office supplies.

Qualifications:

• Experience: Previous experience as a medical scheduler or in a similar role within a healthcare setting is preferred.
• Technical Skills: Proficiency with scheduling software and electronic health record (EHR) systems. Familiarity with medical terminology is a plus.
• Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with patients and healthcare providers.
• Organizational Skills: Strong organizational skills with attention to detail and the ability to manage multiple tasks efficiently.
• Problem-Solving: Ability to handle scheduling conflicts and resolve issues promptly and effectively.

Why Join Us:

• Impactful Role: Play a crucial role in ensuring our patients receive timely and efficient care.
• Supportive Environment: Work in a collaborative and supportive team environment.
• Career Growth: Opportunities for professional development and career advancement within our growing organization.
• Competitive Compensation: Receive a competitive salary and benefits package.

Application Process:

Interested candidates should submit their resume detailing their relevant experience and qualifications. We look forward to finding the right individual to join our team and contribute to our mission of providing exceptional therapy services.