Mid-Market Account Manager

Mid-Market Account Manager

• Title of Role: Mid-Market Account Manager
• Location: -, remote
• Company Stage of Funding: Seed — Software Development
• Office Type: Remote
• Salary: $84K–$126K

Company Description

We're representing a dynamic software development company that is pioneering a Human+ AI platform for in-person go-to-market strategies. With a focus on leveraging cutting-edge technology, this company is committed to transforming the way businesses engage with their customers, driving innovation in the B2B marketing space.

What You Will Do

• Manage and nurture relationships with mid-market clients to ensure customer satisfaction and retention.
• Utilize Salesforce to track sales activities, manage pipelines, and forecast revenue.
• Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
• Conduct regular check-ins and business reviews to identify upsell and cross-sell opportunities.
• Analyze customer feedback and market trends to inform product development and service enhancements.
• Drive revenue growth by executing strategic account plans and achieving sales targets.
• Leverage Stripe for payment processing and to streamline financial transactions with clients.

Ideal Candidate Background

• 3–5 years of experience in account management or customer success within a B2B environment.
• Proficient in Salesforce for CRM management and reporting.
• Experience with payment processing systems, particularly Stripe.
• Strong communication and interpersonal skills to build rapport with clients.
• Proven track record of meeting or exceeding sales targets and driving customer engagement.

Preferred

• Familiarity with AI technologies and their applications in marketing.
• Experience working in a startup environment or with early-stage companies.
• Ability to analyze data and metrics to inform decision-making and strategy.

Compensation and Benefits

The base salary for this role ranges from $84K to $126K, complemented by competitive equity options. This company values its employees and offers a dynamic remote work environment.