Paul Davis Restoration is seeking an organized, proactive Mitigation Production Manager to oversee daily production operations and help our team deliver exceptional service to customers recovering from property damage.
In this role, you will lead our Mitigation Coordinators and work closely with Project Managers and field leadership to keep projects properly scheduled, staffed, documented, and moving toward completion. The ideal candidate is a strong communicator who can develop employees, manage competing priorities, and support efficient, profitable operations.
What You'll Do
Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
Run production meetings to review schedules, project progress, documentation, forecasts, and outstanding action items.
Oversee scheduling and resource planning, balancing staffing availability, project priorities, and emergency response needs.
Partner with Project Managers to resolve production challenges, address delays, and keep jobs moving.
Ensure technician time is accurately allocated to jobs and review PTO requests based on staffing needs.
Coordinate equipment availability, tracking, and utilization with the Field Supervisor.
Maintain clear, consistent communication between office and field teams.
Ensure job files include complete diaries, current production sheets, and accurate, timely cost information.
Ensure invoices are submitted promptly to Job Cost Accountants.
Prepare production forecasts, monitor performance against budgets, and coordinate adjustments to support operational goals.
Keep division leadership informed of large losses, commercial opportunities, and priority customer needs.
Identify opportunities to improve scheduling, workflows, resource utilization, and customer service.
What You'll Bring
Experience in mitigation, property restoration, or a related production management environment.
Previous experience managing employees, coordinating schedules, and overseeing multiple active projects.
An understanding of mitigation workflows, project documentation, resource planning, job costs, and budgeting.
Strong leadership and coaching skills, with the ability to set expectations and ensure follow-through.
Excellent organizational, communication, and problem-solving skills.
The ability to adapt to changing priorities and make sound decisions in a fast-paced environment.
Proficiency with scheduling tools, spreadsheets, and project management systems.
Relevant Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials preferred.
Benefits
Paid training
Generous paid time off
Paid holidays
Medical, dental, and vision insurance
401(k) program with company match
Quarterly bonus opportunities
Company-branded apparel
Employee referral program
Tenure recognition program celebrating long-term service and commitment
Ongoing learning, development, and IICRC certification opportunities
Make a Meaningful Impact
Join a team that provides meaningful work, hands-on experience, and the opportunity to help people when they need it most. Bring your leadership skills to Paul Davis Restoration and help our people and projects succeed.
Apply today!
Numbers & Facts
Location
North Attleboro, MA
Skills
Billingunmatched
Budget Managementunmatched
Budgetingunmatched
Calendar Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Cost Accountingunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Documentationunmatched
Documentation Planunmatched
Emergency Responseunmatched
Follow Throughunmatched
Forecastingunmatched
Leadershipunmatched
Multitaskingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Production Controlunmatched
Production Managementunmatched
Production Systemsunmatched
Project Scheduleunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Resource Utilizationunmatched
Service Deliveryunmatched
Spreadsheetsunmatched
Staff Requirementsunmatched
Time Managementunmatched
Vision Planunmatched
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