MS Dynamics 365 Customer Service Architect - Copilot Studio & Enterprise AI

Our client, an IT Services and Consulting company, is looking for a MS Dynamics 365 Customer Service Architect - Copilot Studio & Enterprise AI for their Remote location.

Responsibilities:

• Lead technical design sessions and own the implementation of Enterprise AI Agent development.
• Provide technical oversight on key components such as:
• Microsoft Copilot AI Agents
• AI Agent Governance
• Channel integration (voice, chat, social)
• Collaborate with Solution Architects tdesign integrations with backend systems and external services.
• Guide and mentor development teams tdeliver high-quality, reusable, and maintainable code.
• Review code and ensure alignment with best practices and enterprise standards.
• Troubleshoot complex technical issues and provide proactive resolutions.
• Contribute tDevOps processes including CI/CD pipelines and ALM best practices.
• Hands-on experience on Enterprise level AI Agent development and Azure Integration services

Requirements:

• Top Three Skills
• Microsoft Copilot StudiEnterprise AI Agent Development
• AI Agent Governance
• Azure Integration Services
• Years of Experience:
• 13.00 Years of Experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities