MS/Patient Access Rep

WHO WE ARE & WHAT WE DO:

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

HOW YOU'LL MAKE AN IMPACT:

• Under the supervisor’s direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Answers incoming telephone calls efficiently and courteously.
• Schedules patients’ appointments in accordance with policy.
• Provides information to patients. Performs and documents provider office and online
  audits.
• Communicates provider coding accuracy concerns and challenges.
  Maintains accurate, up-to-date records and generates reports.
• Performs miscellaneous duties.

WHAT YOU’LL NEED TO APPLY:

• High school diploma or equivalent (e.g., certificate of high school equivalency).
• Two (2) years of relevant, job-related work experience.