About the role
The Museum Events & Production Assistant Manager is a full-time position responsible for planning and executing Museum and Private Events. This role brings expertise in the creative, technical, and logistical elements that help an event succeed, including event design, build strategies, audiovisual production, networking, logistics, partner management, asset management, budgeting, and client service. Reporting to the Director of Events, and working alongside the Director of Events, Event Operations Director, and Senior Production Manager, this role spends most of its time managing every part of the event production process. You will run each event from concept, to implementation, to event, to load out.
Beyond planning and execution, you may also be involved in the client’s brand building, marketing, and overall communications strategy. You will work effectively with both client and internal teams to deliver event programs flawlessly and drive client results against established strategic objectives and timelines. This is a high-impact position for someone who thrives under pressure and has a passion for event production and logistics.
What you'll do
Event Planning & Production
- Follow department protocols for event planning across every stage of the event lifecycle.
- Establish a project plan for each part of an event, and hold internal and external partners accountable.
- Develop event floor plans, and keep the Group Services team up to date in the CRM system, venue management system, and 3D Event Designer.
- Serve as the onsite point of contact for all parts of production.
Partner & Cross-Functional Collaboration
- Partner cross-functionally with the Sales, Business Development, Education, Marketing, Development, Finance, Creative, and other internal teams so that internal stakeholders are part of each event as required and the client’s vision and satisfaction are met.
- Identify the vendor and partner support each event needs, then source and manage it accordingly.
- Coordinate with the IT Department so they are appropriately incorporated into the overall event.
Budget & Financial Management
- Assist with payments and processing.
- Track budget costs throughout each project, and tell the team about any scope changes that affect the budget.
- Reconcile all project expenses on an ongoing basis, making sure vendor invoices are accurate and paid and client invoices reflect all approved event expenses.
Client Communication & Industry Relations
- Make timely responses to every inquiry a top priority.
- Send information packets, letters, emails, and event proposals and contracts to clients, partners, and attendees.
- Communicate with exceptional written and verbal skills and superb attention to detail.
- Represent the Museum’s Marketing and Event Sales Team at networking meetings for organizations throughout Los Angeles, including but not limited to TTMA, WIPA, ISES, MPI, EPA, WAT, Clique, LA Tourism, and the Miracle Mile Chamber.
- Take part in outside organizations directly related to the event planning industry.
Who You Are
Professional Qualifications
- Skilled at reading and following BEOs and diagrams.
- Familiar with handling, storing, installing, and breaking down a variety of rental equipment.
- Able to safely use hand trucks and other equipment-moving devices.
Competencies & Attributes
- Able to follow written and oral instructions.
- Able to communicate information and ideas clearly and concisely.
- Able to multitask on a regular basis.
What You Bring & Qualifications
Minimum Education (or substitute experience) required:
- College degree in Hospitality, Business, or a related Event Management major, or 5 years of experience
Why Join Us
- Work with a collaborative, supportive team that values hard work and fun.
- Thrive in a culture that celebrates accountability, curiosity, and kindness.
- Make a meaningful impact, your voice and ideas are valued.
- Enjoy competitive pay, benefits, professional development, and room to grow.