Night Auditor (Hotel)

Job brief

• Responsibilities Checking in guests and handling their overnight requests
• Complete all Employee-On-Duty tasks and ensure other duties are properly done in accordance with hotel standard practices.
• Handling end-of-day bookkeeping, auditing and account reconciliation
• Provide excellent guest services at all times
• Coordinate with internal teams to improve productivity and efficiency. Ensures that the front desk areas are kept tidy at all times
• Work collaboratively with housekeeping managers to ensure that assigned guest rooms are kept clean at all times in accordance with company guidelines.
• Assist in setting up breakfast areas for guests

Requirements

• Minimum Bachelors Degree in Business Administration or related field
• 5+ years of demonstrated experience in Auditing tasks in a hotel operation
• Knowledgeable in the use of credit card machines for payment processing
• Must have the ability to make good decisions when the need arise
• Good analytical, problem-solving and good guest relation skills
• Demonstrable experience in the use of standard computers, calculators and other related operational tools