Oberlin - Room Attendant

Reports To: Executive Housekeeper

FLSA Status: Non-Exempt

Position Summary

A Room Attendant is responsible for the general cleanliness and appearance of guest rooms.

Responsibilities

• Vacuum and sweep carpets and floors
• Clean floors when necessary
• Shake, brush, polish and vacuum furniture
• Dust and clean room decorations, appliances, and structural surfaces. (e.g. wall applications, windowsills, ducts, etc.)
• Change linens and make beds
• Clean showers, tubs, sinks, and bathroom items
• Remove used guest amenities and trash
• Restock guest amenities and supplies
• Check rooms for security risks, and the operating condition of the equipment and report it. to maintenance
• Check for damaged linen
• Complete assigned deep cleaning projects.
• Report lost articles, maintenance problems, or specials problems to a supervisor
• Maintain storage rooms and stock carts
• Move linens from cleaning carts to laundry carts
• Record the status of the room on the assignment sheets
• Provide information to guests about hotel services, facilities, and other amenities
• Provide information to guests about local attractions and services

Requirements

• Previous cleaning experience is a plus
• Solid initiative and work ethic
• Punctual, reliable, and regular attendance
• Special attention to detail
• Excellent interpersonal skills and customer service oriented
• Strong organizational and multitasking skills
• Ability to work in a fast paced and dynamic environment
• Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.