Administrative Skills, Childcare, Communication Skills, Customer Support/Service, Educational Administration, Interpersonal Skills, Leadership, Multitasking, Onboarding, Presentation/Verbal Skills, Record Keeping, Sales, Telephone Skills, Time Management, Writing Skills
Administrative Duties
- Manage daily front office operations and maintain a welcoming environment for families and visitors
- Answer phone calls, emails, and inquiries in a professional and timely manner
- Maintain student and family records with accuracy and confidentiality
- Support leadership with office organization and operational needs
Sales & Enrollment
- Conduct tours for prospective families and provide information about programs and services
- Build positive relationships with prospective families to support enrollment goals
- Follow up with leads through phone calls, emails, and other communication methods
- Maintain accurate records of inquiries, tours, and enrollment activity
- Assist with enrollment paperwork and onboarding processes for new families
New Student & Family Orientation
- Coordinate and conduct new student orientations for incoming families
- Ensure all required enrollment documentation is completed and submitted
Customer Service & Communication
- Provide exceptional customer service to current and prospective families
- Address questions or concerns professionally and efficiently
- Maintain positive communication with staff, families, and leadership team
- Represent the organization in a professional and friendly manner at all times
Qualifications
- Previous administrative, customer service, sales, or office experience preferred
- Strong verbal and written communication skills
- Sales experience
Preferred Skills
- Experience in childcare, education, or school administration is a plus
- Strong interpersonal and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
Schedule
P
Primrose School of Cross Creek