Office Administrator

NOTE: This position requires at least two (2) years of customer service experience. This position is located at our Corporate office in Lancaster, Ohio.

Join a team where your work matters. At Fairfield Homes, Inc., our Office Administrator plays an important role in keeping the corporate office running smoothly and creating a welcoming experience for employees and guests. This position offers an opportunity to make a meaningful impact while being part of a team that values work-life balance, personal growth, teamwork, and doing the right thing.

WHO WE ARE

At Fairfield Homes, we are committed to creating a positive and rewarding experience by welcoming, growing and celebrating all our employees. As a family-owned and operated company, we know first-hand that taking care of you and your family’s needs is just as important as taking care of our residents. We foster a culture where team members demonstrate a growth mindset, a can-do attitude, and a commitment to excellence, while supporting one another and our communities. To demonstrate this commitment to you, full-time employees receive the following benefits and perks:

Work-Life Balance

• Standard 4-day workweek (34 hours worked = 40 hours paid)
• Substantial PTO & paid holidays

Health & Financial Benefits

• Health, dental and vision insurance
• Company sponsored life insurance policy
• 401k and company match

Additional Perks

• On-Demand Pay (get paid early!)
• Education Assistance
• Charitable giving opportunities
• A culture where employees are recognized and celebrated

WHO YOU ARE

You are a customer-focused Office Administrator with at least two (2) years of customer service experience who enjoys creating a welcoming experience for employees, guests, and customers and takes pride in keeping operations running smoothly. You are friendly, approachable, and professional, with strong communication skills and the ability to manage competing priorities. You enjoy problem-solving, working independently, and being part of a team that supports one another and takes pride in their work. 

WHAT YOU’LL BE DOING

• Perform administrative and customer service functions to support the daily operations of the Corporate Office.
• Provide exceptional service to employees, guests, and customers by creating a welcoming and professional experience.
• Oversee front desk operations, including greeting visitors, answering and directing calls, and managing daily office needs.
• Provide administrative and clerical support to the Corporate Office and field teams.

WHAT YOU NEED

• Minimum two (2) years of customer service experience required.
• Strong organizational, communication, and customer service skills.
• Ability to maintain a warm, friendly, and professional demeanor when interacting with employees, guests, and customers.
• Ability to multitask, prioritize responsibilities, solve problems, and adapt in a fast-paced environment.
• Ability to maintain confidentiality and demonstrate sound judgment.
• Proficiency with computer hardware, software, mobile devices, and other technology applications.
• Ability to work independently and as part of a team.

Apply today and join our mission to build community and change lives. 

We are an equal opportunity employer providing opportunity to all individuals regardless of race, color, religion, national origin, ancestry, sex (including pregnancy, gender identity, sexual orientation), age, disability, genetic information, marital status, veteran status or any other status protected by the laws or regulations in the locations where we operate. All personnel actions - including recruitment, employment, training, promotions, compensation, benefits, transfers, terminations, layoffs, company-sponsored education, social and recreational programs - will continue to be administered in accordance with the principles of equal employment opportunity.