Roles & Responsibilities: As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:
Answer inbound phone calls promptly during business hours
Respond to any voicemails and messages from the answering service (if applicable)
Respond to inbound email correspondence, and forward on as appropriate
Greet customers and all other walk-ins
Screen incoming leads/potential customers
Schedule estimate appointments
Assist Estimators with follow-ups on pending sales/ quotes by phone and email
Schedule installs as needed
Keeping office clean/tidy
Other duties as assigned
Qualifications & Educational Requirements:
All candidates must be able to pass initial background check and drug test
Preferred Skills:
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.
Numbers & Facts
Location
Edmond, OK
Job Type
Full-time
Skills
Administrative Skillsunmatched
Background Investigationunmatched
Calendar Managementunmatched
Customer Support/Serviceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Salesunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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