Kline Galland Benaroya Services (South Seattle) is seeking a highly organized, professional, and customer-focused Office Assistant to support the day-to-day administrative operations of our Home Health and Hospice services. This role serves as an essential member of our administrative team, helping ensure efficient office operations while providing exceptional service to patients, families, staff, and visitors.
Work Setting: In-person
This position requires employees to work on-site during scheduled business hours.
If you thrive in a fast-paced healthcare environment, enjoy multitasking, and take pride in supporting both operational and patient care excellence, we encourage you to apply.
What You'll Do
Administrative & Office Support
- Answer and direct incoming telephone calls in a professional manner.
- Welcome and assist visitors, guests, and vendors.
- Manage incoming, outgoing, and interoffice mail.
- Coordinate building access, visits, and deliveries through the building management system.
- Perform general clerical duties including filing, copying, scanning, faxing, and document preparation.
- Maintain office and medical equipment and coordinate service requests as needed.
- Monitor and maintain inventory of office and medical supplies.
Healthcare Operations Support
- Maintain confidentiality of patient and employee information.
- Create and update daily attendance records.
- Track and process billing-related documents.
- Generate, compile, and distribute Home Health and Hospice reports.
- Assist with the maintenance of staff contact lists and agency records.
Human Resources & Payroll Support
- Assist with payroll-related data entry and administrative tasks.
- Maintain PTO and on-call schedules.
- Assist with human resources filing and documentation.
- Prepare orientation materials for new employees.
- Support onboarding activities for incoming team members.
Technology & Systems Support
- Assist with general department computer needs.
- Create and deactivate user accounts across organizational platforms.
- Update and maintain SharePoint content.
- Track SharePoint requests and coordinate supply orders and follow-up activities.
Additional Responsibilities
- Perform other duties as assigned by the Office Manager and leadership team.
Qualifications
- Bachelor's degree or equivalent administrative experience.
- Strong customer service and telephone communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Excellent organizational skills and attention to detail.
- Ability to prioritize multiple tasks and meet deadlines.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and professionalis
- Previous office, administrative assistant, healthcare administration, HR support, payroll, or medical office experience.
- Experience working with SharePoint or similar platforms.
- Familiarity with healthcare, home health, hospice, or medical office environments.
What Makes You Successful
- Friendly and professional demeanor.
- Strong interpersonal and relationship-building skills.
- Ability to work independently while collaborating effectively with a team.
- Adaptability and willingness to learn new systems and processes.
- Commitment to delivering exceptional service to patients, families, staff, and visitors.
Benefits
- Competitive pay
- Comprehensive Medical, Dental, Vision, Critical Illness, Accident, Hospital Indemnity Insurance and Flexible Spending Account
- Public Service Loan Forgiveness (PSLF) eligible employer, helping qualified employees pursue federal student loan forgiveness
- 403b with employer contribution
- Generous Paid Time Off (PTO) and Extended Illness Leave
- Supportive and mission-driven team environment
- Opportunities for professional growth and advancement