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About Us Netcracker is ready to help you innovate, disrupt and lead. Netcracker's innovative solutions, advanced technology, and value-driven services help service providers achieve their digital transformation goals and deliver measurable growth. Partners Explore how Netcracker is bringing together leading technologies, industry expertise and co-innovation models to accelerate customer success and facilitate scalable, multivendor business transformation. Contact Us Connect with Netcracker's global experts in AI-driven digital transformation solutions empowering service providers to innovate, automate and grow. Careers Join Netcracker's global team that is driving the industry forward with innovative, technology-powered solutions that blend creativity, teamwork, and continuous learning. Netcracker Cybersecurity Read about Netcracker's holistic cybersecurity solution that safeguards operators' infrastructure, applications, and data with a focus on governance, compliance, and trusted protection.

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• Office Coordinator

Office Coordinator

Ohio, United States

Position Summary

We are seeking a highly organized and proactive Office Coordinator to support the day-to-day operations of our Cincinnati office. This role serves as the primary point of contact for office administration, facilities coordination, visitor services, and vendor relationships while ensuring a professional, efficient, and welcoming workplace environment.

The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities independently while partnering with employees, corporate departments, and external service providers.

Key Responsibilities

• Coordinate the daily administrative operations of the Cincinnati office.
• Serve as the primary liaison with building management, property management, and office service vendors.
• Manage incoming mail and distribute or route correspondence to appropriate internal teams.
• Coordinate office access, visitor registration, and badge management to ensure a positive visitor experience.
• Schedule and manage office resources, including parking accommodations and shared facilities.
• Maintain office supplies, breakroom inventory, and coordinate replenishment with approved vendors.
• Assist with facilities-related requests, maintenance issues, repairs, and office improvement projects.
• Coordinate document shredding, records management, and other office support services.
• Support office safety initiatives, emergency preparedness activities, and building communications.
• Assist with invoice processing, lease administration, and other administrative or financial support activities as assigned.
• Build strong working relationships with internal stakeholders and external business partners to ensure smooth office operations.
• Maintain accurate administrative records and documentation.
• Support special projects, company initiatives, meetings, and events as needed.
• Perform other duties and responsibilities as assigned to support business operations.

Qualifications

• 2+ years of experience in office administration, office coordination, facilities support, or a related administrative role.
• Excellent organizational skills with the ability to prioritize multiple responsibilities.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong customer service mindset with a professional and positive approach.
• High attention to detail and strong problem-solving skills.
• Ability to maintain confidentiality and exercise sound judgment.

What You''ll Bring

• A proactive, service-oriented attitude.
• Strong organizational and time management skills.
• Flexibility to adapt in a fast-paced, evolving environment.
• The ability to anticipate needs and take initiative.
• A commitment to creating an organized, efficient, and welcoming workplace.

Work Location

This position is based on-site in our Cincinnati, Ohio office.

Hourly pay range $18 - $25

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University Office Park III

95 Sawyer Road

Waltham, MA 02453 USA

1-781-419-3300

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