Office Manager

Office Manager
Location: Chicago, IL
Shift/Schedule: Full-time, onsite, weekday business hours
Pay/Compensation: Competitive, based on experience

About the Role
A well-established automotive service and collision repair company in Chicago is looking for an Office Manager to lead the administrative side of a growing operation. You will oversee daily office operations, keep processes organized, and make sure customers, technicians, and leadership have what they need to do their jobs well.

The strong candidate is a dependable, professional leader who is comfortable setting priorities, solving problems quickly, and keeping a busy office on track. Previous automotive or service-industry experience is a plus.

This is a permanent, direct-hire opportunity presented by The Employee Connect. Qualified candidates will be contacted promptly to review the role, answer questions, and discuss next steps in the interview process.

Key Responsibilities

• Oversee day-to-day office operations and keep workflows running smoothly
• Coordinate and support reception, administrative, and bookkeeping functions
• Set priorities and assign tasks to office staff as needed
• Maintain customer service standards across phone, email, and in-person interactions
• Manage scheduling, documentation, and recordkeeping processes
• Work with management on reporting, billing follow-up, and administrative planning
• Resolve customer and internal issues quickly and professionally
• Manage office supplies, vendors, and administrative expenses
• Improve office procedures to increase accuracy and efficiency
• Serve as a reliable point of contact between the office, the shop, and management

Minimum Qualifications

• Experience in office management, administration, or a similar supervisory role
• Strong communication and customer-service skills
• Excellent organization and attention to detail
• Ability to multitask and lead in a busy environment
• Computer and administrative skills, including standard office software
• Dependability and a professional attitude

Preferred Qualifications

• Previous automotive or service-industry experience

Benefits & Pay

• Pay: Competitive, based on experience
• Full-time, permanent position
• Career growth and advancement opportunities
• Supportive, team-oriented workplace
• Training and professional development
• Benefits available for qualifying positions

Screening Questions

1. How many years of office management or supervisory experience do you have?
2. Which office software and systems have you used?
3. Are you able to work onsite in Chicago, IL on a full-time schedule?