location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

ADAPTED_NOW

Customer Service

ACTIVE

<table border="0"><tbody><tr><td><div id="j_id0:portId:j_id81j_id0:portId:j_id81_00NF000000CFqt6_div">New hires who show proof of their Covid-19 vaccination earn a $100 bonus their first day.                                                                     Immediate openings available now.  Shifts: Morning, Day, Evening, Weekend Business operations may vary between 6:30 AM – 10:30 PM. Retail scheduling, shifts will be assigned per business need. Open availability required. Location: Chicago Hourly pay rate: Up to $15.00 Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what Amazon is doing to provide a safe environment for employees at this time on our <a href="https://www.amazondelivers.jobs/covid-19-updates/" rel="nofollow noopener noreferrer" target="_blank">COVID-19 FAQ page</a>. You’re on your way to joining the dedicated team at Amazon that makes returning and picking up packages convenient for our customers while maintaining rock star-quality service. Stop reading about all those cool, innovative companies and JOIN ONE! Apply today! If you want to work for a great company, take satisfaction in seeing the delighted smiles of customers and most importantly, want schedule flexibility while working for exciting new services, then join us in making Amazon history! Amazon is launching new ways of getting customers the products they love right in your community.  This is a customer facing role where our associates personally connect with, laugh with and uplift the lives of our customers even if just for a few moments. Their work goes beyond fulfilling customer orders; it’s about creating a moment of connection with every customer. We are looking for associates who are ready to delight our customers with rock star-quality service, have an up-for-anything attitude, and thrive in an ever-changing environment. Want to be a part of the smile on the box and bringing the next big thing to your community? Read on and apply! Candidates must be 18 years or older and able to understand and adhere to all safety guidelines Reasons you’ll love working here: Health and safety are a top priority with all of our roles and sites. We continue to consult with medical and health experts, and take all recommended precautions in our buildings and stores to keep people healthy.
<ul><li>Earn more: You can expect a competitive wage and reliable pay check when you work for Amazon.</li><li>Flexible hours: You will work differing schedules similar to Retail allowing you to work around your schedule.</li><li>Career development: Many of our entry-level employees become leaders in operations, HR, and other areas. See where your Amazon journey can take you.</li></ul>Qualities needed to work with the Amazon Global Specialty Fulfillment field team:<ul><li>Customer-obsession. Making someone else happy actually makes your day</li><li>Quality is key. You have high standards and it shows in your work</li><li>Flexible like Gumby. You don’t mind a curve ball every once in a while and you can be flexible in responsibilities and schedule</li><li>You thrive working with a team and technology</li><li>Cool with casual. A relaxed dress code means it’s casual Friday, every day</li></ul>A few other things you need to know:<ul><li>This role is part-time – most of our associates work between 4 – 20 hours per week</li><li>You will be asked to perform duties in several Amazon Global Specialty Fulfillment businesses, such as Locker Plus or Treasure Truck</li><li>You must be able to work differing schedules. For example, Tuesday and Thursday one week and Wednesday and Saturday another week.</li><li>You will be assisting customers and working with problem-solve scenarios</li><li>You will be asked to help maintain a clean, safe and organized workspace</li><li>You will be asked to open and close a Locker Plus locations and cover site responsibilities</li><li>You will perform physical labor and may be asked to lift up to 49 lbs., with or without reasonable accommodation</li><li>You will stand and walk during shifts lasting up to 10 hours</li></ul>Let’s sweeten the deal…<ul><li>Competitive pay</li><li>Flexible work scheduling</li></ul>Preferred Qualifications<ul><li>Experience working on a merchandising/brand ambassador team for a well-regarded consumer brand</li><li>Demonstrates integrity and is widely trusted</li><li>Excellent written and oral communication skills complemented with the ability to problem solve independently</li></ul></div></td></tr></tbody></table><table border="0"><tbody><tr><td><div id="j_id0:portId:j_id83j_id0:portId:j_id83_00NF000000CFqtB_div">Basic qualifications:<ul><li>Must be able to understand and adhere to all safety requirements</li><li>High school, GED, or equivalent diploma</li></ul> Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit <a href="https://www.amazon.jobs/en/disability/us" rel="nofollow noopener noreferrer" target="_blank">https://www.amazon.jobs/en/disability/us</a>.</div></td></tr></tbody></table>

Amazon Workforce Staffing

Customer Service - Amazon Hiring Now!

appcast_amazon

FULL_TIME

Customer Services Manager

Coilcraft is a successful, privately held company in Cary, IL with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunication, computers, automotive, broadband communications and consumer electronics.We have an opening for a Customer Service Manager to lead our Customer Service department. The ideal candidate will possess a passion for helping people and play a critical role ensuring outstanding service to our diverse customer base.Responsibilities:<ul><li style="line-height:normal">Overall responsibility for leading and managing both in-person and remote Customer Service team to meet and exceed performance expectations.</li><li style="line-height:normal">Oversee the development of customer service policies and procedures, including systems improvements to drive responsiveness and efficiency.</li><li style="line-height:normal">Take ownership of escalated, complex customer issues and follow through to resolution.</li><li style="line-height:normal">Ensure effective training program for customer service team, including knowledge of company products.</li><li style="line-height:normal">Analyze data and service statistics to identify areas of improvement. Recommend and implement solutions.</li><li style="line-height:normal">Collaborate with multiple departments to identify and implement solutions to customer issues.</li></ul>Requirements:<ul><li style="line-height:normal">High school diploma required. Bachelor's Degree preferred.</li><li style="line-height:normal">5+ years' experience leading teams in customer facing role.</li><li style="line-height:normal">Ability to handle all customer interactions with professionalism, urgency and tact.</li><li style="line-height:normal">Exceptional interpersonal and communication skills both written and verbal.</li><li style="line-height:normal">Ability to lead teams, effectively communicate priorities and drive projects forward.</li><li style="line-height:normal">Highly organized and detail oriented.</li><li style="line-height:normal">Strong computer skills and proficiency with Microsoft Office suite</li></ul>EOE/Minorities/Females/Veterans/DisabledThis position may require compliance with ITAR export regulations, applicants must be U.S. citizens or have permanent resident status.

Coilcraft

Customer Service Manager

monster

Services Manager

Description:Motivated store managers that are hands on, “lead from the front” individuals. Successful leaders in this role deliver top financial performance by growing customer counts via retention of existing guests and attracting new ones. They are customer service fanatics and people developers, always looking to coach. This is accomplished through the precise execution of an established Valvoline Instant Oil Change management system (SuperPro). The ideal candidate has three to five years of management experience in a fast-paced retail, restaurant or other service environment driving P&L performance, hiring, developing and leading direct reports while passionately serving guests.  Candidates with Military experience leading people as NCOs and officers are also encouraged to apply. Valvoline invented motor oil over 150 years ago and we have cars down to a science. Just bring your leadership and people skills and we will teach you what you need to know and make you experts in executing SuperPro.   All of our key leaders started out in stores. We offer great hours, most Sundays off, paid vacations, paid holidays, 401K, medical, dental and vision insurance, bonus opportunities and a fun work environment. Requirements:•Have directly managed people in the past •Identify the right talent to be a part of your team •Develop employees for certification and promotion •Get your hands dirty, work hard and lead by example •Work in varying temperature conditions •Lift up to 50 lbs •Have full body mobility •Work on your feet for extended periods of time •Enjoy face-to-face interaction with the public •Master products, services and company knowledge •Seek growth and challenge Why choose a career with VIOC?For over 30 years, we’ve been bringing the convenience of fast, friendly maintenance service to busy people.  Today, we operate over 1,100 locations across the U.S. and growing.  We’re passionate about cars, but we’re really in the business of taking care of people.  We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world.  Isn’t it time you aligned your career to your needs?  Join us today!Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability

About the Valvoline Instant Oil Change Company Over 25 years of quick & convenient maintenance services for busy people When you're in a hurry, we're always ready to take care of your car on the spot. And, for most of our services, you can even stay in your car while our skilled technicians complete the work; we can have you back on the road in about 15 minutes or less when you get one of our drive-thru oil changes. Our history Valvoline Instant Oil Change company was created in 1986 with the purchase of Rapid Oil Change centers in upstate New York, the Minneapolis/St. Paul region and the Instant Oil Change and DipStick acquisitions in Lansing and Grand Rapids, Michigan. Our success As the second largest quick-lube chain in the United States with 850 stores nationwide and growing, we are focused on being the quick, easy, trusted way for you to avoid costly, inconvenient breakdowns. As such, we are committed to delivering you only those services necessary for the safety and performance of your vehicle. So when we make a recommendation, you can be sure it’s in the best interest of your car, not the best interest of our wallets. Part of a larger family Valvoline Instant Oil Change is a business unit of Ashland Consumer Markets (ValvolineTM), a commercial unit of Ashland Inc.®

Valvoline Instant Oil Change

Service Center Manager- Lisle, IL

Bayard Advertising

INTEGRATED

Applications Support

<div><h3>Lead Trading Application Support</h3><div><div></div><div></div></div><div>Chicago , IL | IT</div><div>Job ID: 108233</div><div>Listed on 7/20/2021</div><div>KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team. Lead Trading Application Support Duties:<ul><li>Ensure all applications supported by the team are maintained to the highest possible standards with maximum levels of attainable productivity and efficiency</li><li>Lead day-to-day operations for trading systems primary utilized out of the North American offices</li><li>Ensure seamless handoffs occur between app support team members with a follow-the-sun support model</li><li>Lead the team in change management meeting, configuration change requests, and production releases</li><li>Follows best practices for support of applications, including meeting SLAs, ensuring documentation is up to date, provide multi-channel availability, increase first contact resolution, set and meet KPIs</li><li>Maintain the team’s project backlog and hold team members accountable for their assigned action items</li><li>Conduct biweekly one-on-one meeting with all direct reports to provide continual feedback and track goal progression</li><li>Assist the team in documentation and creation of runbooks</li><li>Train new team members on the supported systems/processes along with dependent upstream and downstream interfaces</li><li>Seek automation opportunities at every turn and create a team culture of automating every manual process</li><li>Lead the team in producing RCA (Root Cause Analysis) after every outage / major incident in the production environment</li><li>Lead the team in collaborating with other supporting teams, Core IT, and stakeholders as needed</li><li>Assist in determining requirements for dashboards, monitoring, and alerting tools for all supported applications</li></ul>Desired Skills/Experience:<ul><li>7+ years experience with Linux and/or Windows environments</li><li>7+ years experience in MS SQL and/or Oracle</li><li>7+ years experience in REST/SOAP API</li><li>7+ years experience in FIX/SWIFT Protocols</li><li>Ability to remain flexible during times of change and react to project adjustments and alterations promptly, efficiently and positively</li><li>Ability to manage time effectively and set priorities appropriately in a dynamic, time-sensitive environment</li><li>Work flexible hours, including weekends and evenings</li><li>Willingness to travel up to 15% of the time</li></ul>*mjp123<div></div></div></div>

Kelly Mitchell

Lead Trading Application Support

Facilities Coordinator

About CF Industries: At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our nine manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy. Department: 8 Hour, AG0704A Corp Office Facilities Function: Facilities Management Job Summary: The Sr. Facilities Coordinator is involved with the coordination and direction of services that provide organizational support such as space planning, food and office services, and security of the facilities and employees and/or risk management, insurance and real estate management services or administrative support. The position also requires contact with vendors to negotiate the purchase and arrange for delivery and installation of equipment, furniture and supplies, maintaining of accurate building and departmental information on Facilities software is required. Job Description: JOB RESPONSIBILITIES Office Management and Planning <ul><li>Document, analyze and revise, as needed all office related processes on a continual basis for all facilities related support services (reception desk, mail and shipping and receiving).</li><li>Purchase and track all facilities related materials and labor, process all invoicing for proper tracking and payment.</li><li>Establish a uniform filing system and maintain it on a daily basis.</li><li>Must back up and assist in all facility areas including reception area and shipping and receiving. </li></ul> Security Support Functions <ul><li>Work with Facilities Manager to define operational parameters in providing the proper security badge process and system maintenance. </li><li>Verify all badges are up to date in the security system and are operational per the security plan. </li><li>Assist in the badging of all staff/vendor/temps for the facilities managed</li></ul> General Administrative Support <ul><li>Determine workloads and schedules; develops, interprets, and implements policies and procedures and ensure that staff and contractors are appropriately trained and are following standard operating and safety procedures.</li></ul> Contractor/Vendor Coordination <ul><li>Review the scope of work provided by the contractor/vendor and assesses the impact on the CF environment. </li><li>Attend vendor meetings as necessary to coordinate interruptions or modifications.</li><li>Inspect contractor's work to ensure that safe work practices and standard operating procedures are followed.</li></ul> Customer/contractor/vendor Interaction <ul><li>Continuous effort to improve operations decrease turn- around times, streamline work processes and work cooperatively and jointly to provide quality seamless customer service. </li><li>Interacts professionally with internal and external customers, staff, and contractors/vendors to maintain an effective working relationship and works in cooperation with Facility Manager to effectively meet departmental objectives.</li></ul> Purchasing/Budgeting <ul><li>Provides input into the development of the departmental operating and capital budgets; orders material and supplies by coordinating with the Facility Manager; assists in the monitoring and tracking of expenditures for the Facilities Department.</li></ul> Physical Requirements and Working Conditions <ul><li>The ability to sit and concentrate for long periods of time in a fast-paced office environment.</li><li>Must back up and assist in all facility areas including reception area and shipping and receiving.</li></ul> REQUIRED KNOWLEDGE AND EXPERIENCE <ul><li>3-4 years' experience in Facility Support Role - specializing in the area of invoice and office organizational management.</li><li>Associates degree or equivalent experience of 5 years in the facilities field with a focus on office management.</li></ul> Skills/knowledge/abilities <ul><li>Must exhibit honesty, integrity, and courtesy in all interactions</li><li>Must possess strong work ethic in supporting customer needs, responding promptly and consistently</li><li>Able to prioritize multiple, conflicting, urgent needs</li><li>Able to work independently with minimal direction</li><li>Effective communicator with all levels internally and externally, written and verbal</li><li>Excellent Project Management Skills</li><li>Must provide a customer-focus mindset approach</li><li>Proactively looks for ways to improve the work environment</li><li>Proficient in Microsoft Word, Excel and Power Point</li><li>Must have knowledge or willing and able to learn Computerized Maintenance Management Software</li><li>Knowledgeable with card reader systems and security procedures</li></ul><ul><li>CF Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. </li></ul><ul><li>Employees in the US can learn more about their rights by viewing the federal <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="nofollow noopener noreferrer" target="_blank">"EEO is the Law" poster (PDF)</a> and others as detailed below: </li></ul> Pay Transparency <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf</a> FMLA: <a href="https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf</a> Employee Polygraph Protection Act <a href="https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</a> <ul><li>Employees in Canada can learn more about their rights by viewing the <a href="http://laws-lois.justice.gc.ca/PDF/H-6.pdf" rel="nofollow noopener noreferrer" target="_blank">"Canadian Human Rights Act".</a></li></ul> If you need any assistance seeking a job opportunity at CF Industries, or if you need reasonable accommodation with the application process, please call 847-405-2400 or contact us at cfhire@cfindustries.com. <a href="http://www.jobs.net/jobs/cfindustries/en-us/join" rel="nofollow noopener noreferrer" target="_blank">JOIN OUR TALENT NETWORK</a>

CF Industries

Sr. Facilities Coordinator

Shaker_PX

Assistant Manager

To Connect with a recruiter today text "Apply" to 44844Belle Tire is a family owned company that has been in business for over 90 years with over 125 stores in 3 states. We have more than 2,000 employees at our retail locations that deliver tire and automotive services, including shocks and struts, oil changes, brakes, batteries and auto glass repair, along with an in-store experience that continues to exceed the expectations of a traditional garage.  The Assistant Manager is a positive, high-energy, customer-focused position. You are provided with the opportunity to grow as an individual and team member in the tire and automotive industry.Job Details:What you'll do:<ul><li>Build customer relationships</li><li>Assess customers' needs and provide Belle Tire solutions according to their needs </li><li>Follow Belle Tire's Sales Process</li><li>Manage a cash drawer; cash customers out and maintain daily cash reconciliation</li><li>Meet and exceed defined goals and objectives</li><li>Direct the workflow in the service department</li><li>Handle day to day paperwork involved with retail operations</li></ul><ul style="margin-top:0in"><li style="background:white;color:black">Work well in a team environment with a positive attitude</li><li style="background:white;color:black">Do the right thing for the customers, employees, and vendors</li><li style="background:white;color:black">Continuous thinking and sharing of ideas to improve Belle Tire</li><li style="background:white;color:black">Other duties as assigned by manager</li></ul> Requirements:<ul><li style="background:white">18 years of age</li><li style="background:white">Valid drivers' license </li><li style="background:white">High School Diploma/GED is required</li><li style="background:white">Ability to communicate clearly and professionally with co-workers, management and customers.</li><li style="background:white">Ability to lift an object weighing up to 75 pounds</li><li>Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements and long periods of standing.</li></ul> Job Benefits: <ul><li>Paid weekly</li><li>Company contributions to 401k</li><li>Product and service discounts</li><li>Flexible paid time off</li><li>Competitive health insurance for eligible employees</li><li>Opportunities for career advancement with an outstanding family company</li></ul> Belle Tire is an equal opportunity employer. At Belle Tire we are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.  >

For more than 90 years, our automotive experts at our family-owned tire business have hired the best and the brightest to help us in offering a world-class experience to our customers when they visit any of our locations throughout Michigan, northern Ohio and Indiana.

We have more than 2,000 employees and 100 retail locations that deliver tires and automotive services, including shocks and struts, oil changes, brakes, batteries and auto glass repair, along with an in-store experience that continues to exceed the expectations of a traditional garage.

Our team enjoys awesome benefits that include health and life insurance, 401K and vacation pay, along with dental, vision and disability insurance for full-time members of the team.

From automotive service technicians to mechanics and salespeople, jump start or advance your career as our new Belle Tire guy!

Belle Tire

pandologic_px

Customer Services Representative

US-IL-Schaumburg Canon Solutions America, Inc. Requisition ID: 25654 Category: Customer Service/Support Position Type: Full-Time Overview Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types. Responsibilities - Responsible for receiving and responding to a large number of incoming requests; identifies and assesses customers' needs to achieve satisfaction; builds sustainable relationships and trust with customer accounts through open and interactive communication. - Provides accurate, valid and complete information by using the right methods/tools. - Documents customer complaints and provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution. - Keeps records of customer interactions, processes customer accounts and files documents. - Follows communication procedures, guidelines and policies. ESS - Maintains schedule adherence to and accurately track non-ACD time appropriately though use of appropriate Aux codes. LFS/PPS - Places parts and supply orders, provides price quotes, RMA's, debits, credits, Web Store enrollments, and performs basic trouble shooting. Qualifications HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - High school diploma or equivalent required. - 0-1 year of experience required. - Requires strong phone contact handling skills and active listening. - Good customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills. - Ability to multi-task, prioritize, and manage tasks effectively. - Works in a call center environment. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/" rel="nofollow noopener noreferrer" target="_blank">https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/</a> We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>. #CSA Posting Tags #LI-EF1 #PM20 PI146301979

Canon Solutions America is the company created by the integration of Canon Business Solutions, Inc. with Océ. The strength of the one brand that grows out of this integration lies in the expertise of our people and a common culture that focuses on our customers. Together, we’ve reimagined solutions for printing, document management and business services. Today, we’re looking ahead for continued success.

Canon Solutions America, Inc.

Customer Service Rep I 9:00am - 5:30pm

JobTarget

ONSITE

HOUR

Technical Support Manager

Critical competencies include:<ul><li>Time Management</li><li>Change Management</li><li>Problem Solving</li><li>Statistical Analysis</li><li>Consensus Building</li><li>Leadership</li><li>Talent Development</li><li>Critical Reasoning</li><li>Project Management</li><li>Technical Leadership</li></ul> Key expectations:<ul><li>Partner with client and Service Desk leadership in support of Service Desk activities</li><li>Participate in weekly meetings with the client to monitor and optimize Service Desk processes</li><li>Support business strategy changes as a driver to SLA adherence and Customer Experience</li><li>Lead high profile initiatives, including implementation of ticketing tool changes</li><li>Collaborate on initiatives across business groups to promote First Contact Resolution</li><li>Deliver Service Desk SLA adherence across all contact channels</li><li>Implement process improvement strategies to enhance departmental efficiency and effectiveness</li><li>Facilitate presentations to business partners, creating awareness of operational processes</li></ul>• Participate in Quality calibrations with client and Service Desk personnel to monitor Quality output

Office Manager Jobs in Chicago, IL

Amazon Workforce Staffing

Amazon Workforce Staffing

Coilcraft

Valvoline Instant Oil Change

Kelly Mitchell

CF Industries

Belle Tire

Canon Solutions America, Inc.

GHK Technologies Inc.