Office Support Assistant

About the Job

Office Support Assistant

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

This is an hourly supplemental position with variable hours, with a minimum assignment of 20 hours per week. Work schedules are assigned Monday through Friday. The appointment period runs from September through May, with no scheduled hours during June, July, and August.

This is a supplement position represented by the AFSCME Locals 3800 & 3801 Council 5, AFL-CIO Clerical & Office Unit. Bargaining unit begins 7/8/2026 and closes 7/15/2026.

Position Overview:

The Erosion and Stormwater Management Certification Program is growing and seeking a part-time, academic year office support assistant. The program provides education on stormwater

management to professionals to keep the lakes and rivers of Minnesota clean. The program trains as many as 3000 attendees each year through online and in-person events. The

administrative specialist will work with our existing administrative specialist and 2 other program staff to manage attendee registration and reproduce class materials. As a small program this

person will have a variety of duties and work responsibilities.

Percent Time/Hours:

This is a supplemental, hourly position with no set percentage of time.

Duties/Responsibilities:

• Process online and in-person registrations for Erosion and Stormwater Management
• Certification training held throughout Minnesota year-round. Registrations are received via fax, mail, and Destiny One Registration System (DORS) and includes using Canvas software for managing online class attendee information.
• Create and maintain course registration links throughout the year using DORS.
• Manage program website, using Drupal, to create and update news, resources, class schedules, brochures, and other pertinent program information.
• Maintain workshop Access database, exam scores, and student records.
• Create and update course brochures and flyers using InDesign software.
• Print/Copy class materials for various in-person classes.
• Collate class materials (books, supplemental documents, sign-In sheets, certificates) for instructors.
• Coordinate pick-up and drop-off of class materials with instructors.
• Coordinate catering for various classes and functions.
• Respond to email and telephone inquiries about the Erosion and Stormwater Management
• Certification Program.
• Bulk register attendees into the Canvas Learning Management System.
• Assist online attendees in accessing their online classes, and trouble-shoot with course attendees who are unable to access their online class.
• Gather information from various reports.

Major Areas of Accountability with %:

• 50% Process registrations for Erosion and Stormwater Management Certification Program
• 35% Coordinate and reproduce class materials
• 15% Manage website, phone, mailings, and other communications

Qualifications

Required Qualifications:

• High School Diploma/GED and one year of general office experience. Training/education may be substituted for some of the years' experience
• Excellent oral and written communications skill
• Proficiency in word processing, spreadsheets and database software with Microsoft Office and Google applications (Microsoft Word, Excel, Google Docs, Sheets
• Must be able to lift 20 lbs.

Preferred Qualifications:

• Demonstrated ability to work collaboratively
• Demonstrated organizational and time management skills with attention to detail
• Ability to effectively manage and prioritize multiple tasks with minimal supervision
• Experience with website maintenance
• Demonstrated ability to handle sensitive and/or confidential information
• Experience using Access databases
• Experience using Canvas Learning Management System
• Demonstrated experience using InDesign software

Pay and Benefits

Pay Range: $23.17 - $24.09 per hour, depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include a resume and cover letter.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nations most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.