Copier/Printer Support Technician

Location: Buffalo, NY
Pay Rate: $20.00 $21.00 per hour, depending on experience
Schedule: 8:00 AM 4:30 PM
Employment Type: Temp-to-Hire

Position Summary

We are seeking a dependable, customer-focused Copier/Printer Support Technician to provide onsite support for office printing and copying equipment. This position involves responding to service requests, troubleshooting basic equipment issues, assisting with installations, and supporting daily equipment operations.

Key Responsibilities

• Respond to copier and printer service requests, including toner replacement, paper jams, and equipment malfunctions.

• Serve as the first point of contact for basic equipment troubleshooting and support.

• Assist with installing, relocating, removing, and disposing of office equipment.

• Provide excellent customer service to internal teams and client contacts.

• Work independently and collaboratively to resolve equipment issues.

• Maintain organized service records and prioritize daily requests.

• Walk between buildings or departments as needed to support equipment operations.

• Assist with moving large office machines using appropriate equipment and team support.

Qualifications

• High school diploma or GED required.

• 1 2 years of relevant experience or equivalent experience in a related field.

• Previous copier, printer, or office equipment experience preferred.

• Strong customer service and communication skills.

• Basic computer proficiency and technical troubleshooting skills.

• Excellent organizational skills with the ability to prioritize tasks.

• Ability to work independently and as part of a team.

• Basic mathematical, filing, and office equipment skills.

Physical Requirements

• Ability to stand, walk, bend, reach, stretch, and climb as needed throughout the workday.

• Ability to lift or move items weighing up to 50 55 lbs.

• Ability to assist with pushing or pulling wheeled equipment weighing up to 700 lbs. with appropriate assistance.

• Comfortable working in an office environment that may require frequent walking between buildings.

• Ability to use basic hand tools, keyboards, and other office equipment.

Ideal Candidate: A reliable, hands-on professional with strong customer service skills, basic technical knowledge, and a willingness to learn and support office equipment operations.