Job Title: Onsite Staffing Manager (Client Site) Location: San Francisco, CA Pay Range: $31-40/hr. Work Model: Onsite (half-day) + Remote (half-day) Schedule: Monday–Friday, start time flexible (7-9 AM) Parking: Limited – candidates should plan accordingly Perks: Opportunity to work at a high-tech client site in an innovative industry. Limited free food and beverages onsite.
About the Role The Onsite Staffing Manager is responsible for consultant care and service delivery at our client site. After consultants are recruited and placed by our recruiting team, you will ensure they have an exceptional experience throughout their assignment. This role is highly client-facing and requires strong relationship management, problem-solving, and organizational skills. You’ll spend 4 hours onsite each morning and work remotely in the afternoon, balancing consultant and client engagement with administrative tasks.
Key Responsibilities
Act as point of contact for consultants at the site.
Welcome new consultants during onboarding and orientation; ensure time entry compliance and early engagement.
Participate in pre-shift huddles and post-shift debriefs to stay aligned with consultant and client needs.
Provide coaching and corrective action on attendance, safety, and performance issues.
Support client supervisors and team leads with day-to-day workforce management needs.
Conduct regular check-ins with consultants to address concerns and maintain satisfaction.
Monitor consultant performance and escalate issues as needed.
Maintain accurate records and reporting for consultant attendance and engagement.
Build strong relationships with client stakeholders through in person/virtual meetings and ongoing communication.
Required Skills & Experience
1–3 years in staffing, HR, or customer service management in a high-volume, fast-paced environment.
Strong organizational skills and ability to manage multiple priorities.
Excellent communication and relationship-building skills.
Digital literacy (MS Office, Outlook, and basic reporting tools).
Preferred Qualifications
HR Generalist or employee relations experience.
Background in coaching and performance management.
Ability to take initiative and work independently without hand-holding.
What Success Looks Like
High consultant satisfaction and retention.
Positive NPS scores from client and talent.
Effective resolution of attendance and performance issues.
Strong collaboration with internal teams.
Numbers & Facts
Location
San Francisco, CA
Job Type
Temporary
Salary
$31–$40 Per Hour
Skills
Administrative Skillsunmatched
Coachingunmatched
Communication Skillsunmatched
Consultingunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Employee Relationsunmatched
Food and Beverage Industryunmatched
Human Resources Customer Serviceunmatched
Literacyunmatched
Maintain Complianceunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Relationship Managementunmatched
Sales Managementunmatched
Service Deliveryunmatched
Work From Homeunmatched
Workforce Managementunmatched
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