Operation Analyst- LTL (USA)

About the Role:

The Operations Analyst - LTL plays a critical role in optimizing less-than-truckload (LTL) transportation operations to enhance efficiency and cost-effectiveness. This position involves analyzing complex data sets related to shipment volumes, routing, and carrier performance to identify trends and opportunities for improvement. The analyst collaborates closely with logistics, carrier partners, and internal teams to develop actionable strategies that improve service levels and reduce operational costs. By leveraging data-driven insights, the role supports decision-making processes that align with the company's overall transportation and warehousing objectives. Ultimately, the Operations Analyst ensures that LTL operations run smoothly, meeting customer expectations while maximizing resource utilization and profitability.

The Operations Analyst utilizes analytical skills daily to interpret complex transportation data and generate actionable insights that drive operational improvements. Proficiency in data management and visualization tools enables the analyst to create clear, concise reports and dashboards that inform strategic decisions. Strong communication skills are essential for collaborating with cross-functional teams and negotiating with carriers to ensure service quality and cost efficiency. Problem-solving abilities are applied to address shipment issues and optimize routing and capacity planning. Additionally, knowledge of industry regulations and best practices supports compliance and continuous process enhancement within the LTL transportation environment.

Responsibilities:

• Collect, analyze, and interpret LTL transportation data to identify inefficiencies and recommend improvements.
• Monitor carrier performance metrics and service levels to ensure compliance with contractual agreements.
• Develop and maintain reporting tools and dashboards to provide real-time visibility into operational performance.
• Collaborate with cross-functional teams including logistics, procurement, and customer service to implement process enhancements.
• Support the negotiation and management of carrier contracts by providing data-driven insights.
• Assist in forecasting shipment volumes and capacity planning to optimize resource allocation.
• Investigate and resolve operational issues related to shipment delays, damages, or billing discrepancies.
• Continuously evaluate industry trends and best practices to recommend innovative solutions.

Minimum Qualifications:

• Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field.
• Proven experience in transportation operations analysis within LTL or freight logistics.
• Strong proficiency in data analysis tools such as Excel, SQL, or similar platforms.
• Excellent communication skills to effectively collaborate with internal teams and external partners.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Experience with transportation management systems (TMS) and freight auditing software.
• Knowledge of LTL carrier networks and industry regulations.
• Advanced skills in data visualization tools such as Tableau or Power BI.
• Certification in supply chain or logistics (e.g., APICS, CSCMP).
• Familiarity with contract negotiation and carrier rate benchmarking.

Compensation & Benefits:

• The salary range for this position is $55,000-$63,000 USD, based on experience, skills, and qualifications + quaterly bonus.
• Competitive health benefits, 401(k), PTO, and personal days.
• Remote-first opportunity offering flexibility and work-life balance.

TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.

Department: Account Operations

This is a full time position