WE'RE HIRINGOperations Administrative Manager(Accounting Experience Preferred)Window Depot Northeast Ohio (Penn-Ohio) & Home Team Home Improvements · Boardman/Youngstown, OH · Full-TimeBe the person who makes a fast-growing company run like clockwork. Window Depot Northeast Ohio (Penn-Ohio) & Home Team Home Improvements is one of the region's fastest-growing home improvement companies and we're not slowing down. We offer sales and installation services for windows, doors, siding and bath/shower systems for homeowners across Youngstown, Akron, Canton, Cleveland, Pittsburgh and Erie. Growth like that doesn't happen without someone sharp behind the scenes keeping the numbers straight, the paperwork moving, and the whole operation humming and that's exactly where you come in.The RoleWe're looking for an Operations Administrative Manager with accounting experience to be the operational backbone of our office, including bookkeeping, systems-building and go-to problem solver. You'll own the day-to-day financial administration (AP/AR, reconciliations, job costing, payroll coordination) while also keeping our office, CRM, and cross-team scheduling running smoothly. If you love creating an orderly system, catching the details everyone else misses and being genuinely essential to a team's success, this role was built for you.This role also encompasses documenting our Standard Operating Procedures, supporting and coaching the administrative team and identifying areas of improvement - then creating, training, and implementing the process flows that fix them. You won't just follow the playbook; you'll help write it.This isn't a sit-in-the-corner data-entry job. You'll work directly with ownership and department leaders, get a front-row seat to how a growing company scales and have real input on building the systems and processes.What You'll DoAccounting & Financial OperationsProcess accounts payable and receivable, vendor invoices, and customer paymentsSupport job costing, commission calculations, and payroll coordinationReconcile bank statements, credit card transactions, and petty cashMaintain accurate financial records in QuickBooks (or similar) and assist with month-end closeTrack customer deposits, financing payouts, and completed-job billing schedulesAssist with budget tracking, expense reporting, and vendor billing accuracyAdministrative & Office OperationsManage day-to-day office administration - supplies, vendor accounts, facilitiesProcess new-hire paperwork and maintain accurate personnel filesMaintain and update customer and job records in the CRMCoordinate scheduling logistics between sales, production, and install teamsDraft, organize, and file contracts, permits, and job documentationServe as a key point of contact for internal team questions and vendor/customer needsProcess, Systems & Team SupportDocument Standard Operating Procedures (SOPs) across administrative and accounting functionsSupport and coach the administrative team, helping build consistency, confidence, and skill across day-to-day operationsIdentify areas of improvement and create, train, and implement new process flows to close the gapsSpot inefficiencies and recommend (and help implement) better ways of doing thingsSupport the rollout of new software and tools across departmentsWhat We're Looking For2+ years of experience in accounting, bookkeeping, or administrative operations (construction or home improvement industry experience is a big plus)Comfort with QuickBooks (or similar accounting software) and Microsoft Office/Google WorkspaceSharp attention to detail - you catch the error before it becomes a problemExcellent organizational skills and the ability to juggle multiple priorities without dropping the ballA clear communicator who works well across sales, production, and leadershipA self-starter who takes ownership and genuinely enjoys building better systemsComfortable coaching and supporting teammates - you lead by example, not just by titleTrustworthy and discreet with confidential financial and personnel informationWhat We OfferCompetitive pay, based on experience ($52, 00-$65,00 depending on experience)Retirement plan with up to 3% company match on base salary5 paid vacation days annually, growing to 10 over time (eligible after 6 months)5 paid personal days annuallyPaid holidays: Thanksgiving, Black Friday, Christmas Eve & Day, New Year's Eve & Day, Memorial Day, Independence Day, and Labor DayA front-row seat to a company on a real growth trajectory - and a genuine voice in how we get thereA supportive, team-oriented culture where initiative and ownership are noticed and rewardedReady to Be the Backbone of Something Big?If you're the kind of person who finds satisfaction in a perfectly reconciled account and a perfectly organized filing system - and you want to help build the operational engine behind a company doubling in size - we want to hear from you. Apply today and let's talk about what you could build here.
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