OPERATIONS COORDINATOR - 82662

Executive Service

OPERATIONS COORDINATOR

Tennessee Department of Education

Performance Management Division

Nashville, TN

The anticipated annual salary range for this position is $49,176.00 - $61,548.00.

Closing Date: 11/30/2026

This job is in office, with flexibility to work remotely as business needs support pursuant to the Departments Alternative Workplace Solutions policy

For more information, visit the link below:

https://wwwtngov/education/career-opportunitieshtml

Who we are and what we do:

The Performance Management Division (PMD) supports the achievement of TDOE's strategic plan by leading the department in developing and implementing project and process plans across all workstreams. The division also supports the offices of the Deputy Commissioner and Operations, as well as department-wide special projects. The Operations Coordinator supports the Performance Management Division by coordinating operational processes, maintaining key workflow systems, and facilitating cross-functional activities that enable effective execution of departmental priorities. This role serves as a central point of coordination across project management, communications, procurement, facilities, and office operations to ensure teams have the resources, information, and support needed to achieve strategic objectives.

How you make a difference in this role:

The Operations Coordinator supports the Performance Management Division by coordinating operational processes, maintaining key workflow systems, and facilitating cross-functional activities that enable effective execution of departmental priorities. This role serves as a central point of coordination across project management, communications, procurement, facilities, and office operations to ensure teams have the resources, information, and support needed to achieve strategic objectives.

Key Responsibilities:

Supporting the Process and Project Management Systems:

• Serve as a facilitator for monthly Process Improvement Cycles.

• Support the collection and analysis of project and process metric data.

• Research and write memos and briefings, as requested.

• Support Performance Management Specialists through coaching Department staff on project and process best practices.

Communications and Approval Flows:

• Manage and facilitate travel and communications approval processes.

• Support accessibility compliance and quality assurance review of department communications.

• Monitor and triage inquiries received through shared communication channels and coordinate responses with appropriate teams.

Office Management and Support:

• Coordinate office operations and resource management, including supplies, workspace needs, and general administrative processes.

• Check office mail and ensure timely distribution to appropriate teams.

• Serve as liaison between staff and State Technology Solutions and Department of General Services for general support with technology and office space.

Procurement:

• Support organizational and follow up processes with the Procurement team.

• Support the Chief Financial Officer with other tasks, as requested.

Data Support:

• As needed, support teams with data entry and data checks.

Minimum Qualifications:

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to three years of increasingly responsible full-time professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

OR

Two years of increasingly responsible professional administrative services experience with the State of Tennessee.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.