Operations Coordinator

TRIONY BEHAVIORAL HEALTH LLC

Nashville, TN

Full-time
Autofill and Review

30+ days ago

Job Description

Benefits:

Paid time off

Operations Coordinator

Triony Behavioral Health’s mission is to empower individuals on their journey towards mental wellness through personalized, evidence-based care delivered by a compassionate team of healthcare professionals.

We are seeking dedicated and compassionate professionals to join our team. The ideal candidate will have a strong background in trauma care, a passion for mental health advocacy, and a commitment to providing high-quality, patient-centered treatment.

The Operations Coordinator is responsible for leading the operational workflow of Triony Behavioral Health. This position ensures regulatory compliance of the facilities and operations, assists with contracts and external business partner relationships, and provides structure of the day-to-day functions for the company.

Duties and Responsibilities:

Hiring, Onboarding & Management

Ensure effective recruiting, onboarding, professional development, performance management, training, and retention of all Triony staff
Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary. Oversee quality assurance committee to ensure compliance
Analyze internal operations and identify areas of process enhancement. Create and overseeing implementation of performance improvement plans
Verifying that all employees are following relevant laws, rules, federal or state government regulations, and compliance regulations.
Maintain office cleanliness and inventory of supplies.

Compliance and Office Support

Coordinate scheduling and support day-to-day office operations to ensure efficient workflow.
Provide administrative and operational support across multiple teams as needed.
Oversee the facility’s compliance, and complete requirements based on compliance schedule with TN State Licensure and The Joint Commission.
Develop, implement, and revise, as necessary, nonclinical/administrative policies and procedures that will maximize efficiency and quality of experience for both clients and employees
Resolve problems that cross multiple divisions by reducing the impact of faulty processes, workflows, and automation that could negatively impact providers and clients
Identify and ensure non-clinical training needs, at all levels of the organization

(The above duties and responsibilities are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and work required of personnel.)

Skills:

Ability to diagnose problems quickly and have foresight into potential issues
Attention to detail
Computer skills adequate to perform the requirements of the position
Professionalism
Excellent communication and interpersonal skills.
Compassionate and patient demeanor when dealing with clients.
Reliable and punctual with a strong sense of responsibility.
Ability to prioritize and manage time effectively.
High level of professionalism and adherence to ethical standards.
Ability to maintain confidentiality and handle sensitive information.

Qualifications:

Required: Bachelor's Degree in Business Administration or similar
Required: 2+ years’ experience in Operations-focused administrative positions
Preferred: Extensive understanding of regulatory issues and compliance
Experience with Google Suite is required.

Any other criteria required by the Governing Body.

Relationships & Supervision:
Reports to: Governing Body

Numbers & Facts

Location	Nashville, TN
Job Type	Full-time

Skills

Administrative Policiesunmatched
Administrative Skillsunmatched
Automationunmatched
Behavioral Healthunmatched
Business Administrationunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Facilities Managementunmatched
Federal Laws and Regulationsunmatched
Government Regulationsunmatched
Healthcareunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Onboardingunmatched
Operational Auditunmatched
Operational Supportunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Psychiatry and Mental Healthunmatched
Public/Media/Press/Analyst Relationsunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Regulatory Complianceunmatched
State Governmentunmatched
State Laws and Regulationsunmatched
The Joint Commission (TJC)unmatched
Time Managementunmatched

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