Operations Manager

Position Title: Operations Manager 

JOB DESCRIPTION 

Summary/Objective  

Manages terminal activities including customer relations, scheduling, employee relations, budgets, staffing, safety, and daily/monthly/yearly production goals. 

Essential Functions 

• Operates as the main contact with the customers. 

• Manages a team of supervisors and operator's staff. 

• Schedules labor and adjust as business needs fluctuate. 

• Accomplishes daily tasks and partners with the general manager in managing operations. 

• Manages and oversees yard planning. 

• Interviews and selects team members for hire. 

Competencies 

• Effective communicator in listening, writing, and verbal.  

• Must be detail oriented.  

• Ability to solve problems.  

• Ability to work as a team.  

• Ability to organize and prioritize competing responsibilities.  

• Punctual and dependable person. 

• Ability to lead a team. 

Supervisory Responsibility 

This position has direct reports. 

Work Environment 

Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions. 

Physical Demands 

Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items. 

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime. 

Travel 

Minimal overnight travel (up to 10%) by land and/or air. 

Required Education and Experience 

Associate degree (AA) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. 

Preferred Education and Experience 

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 

Computer Operations 

Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. 

Work Authorization/Security Clearance 

Must be able to obtain a TWIC badge (Transportation Working Identification Card). 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.