About Us
Office Libations is a tech-enabled corporate refreshment company serving snacks, drinks, coffee, and catering to offices and workplaces across the country. Weve grown rapidly by blending world-class service with operational excellenceand now were launching in NYC.
Were looking for a hands-on, resourceful Operations Manager to lead our New York City launch. This is a high-impact role for someone who thrives in startup environments and knows what it takes to run delivery operations in the five boroughs and New Jersey.
What Youll Do
- Launch and lead day-to-day operations: delivery, warehouse, ordering, inventory, service, maintenance
- Recruit, train, and manage a high-performance team (drivers, warehouse, merchandisers, etc.)
- Ensure service is executed flawlesslyon time, stocked right, and client-ready
- Drive accountability and efficiency through SOPs, data, and KPIs
- Handle NYC-specific challenges: parking, loading zones, elevator access, etc
- Collaborate cross-functionally with sales and customer success to support clients
- Be ready to roll up your sleeves and step into any roledelivery, loading, whatever it takes. You always lead from the front
What You Bring
- 5+ years of operations or logistics experience, ideally in food, beverage, delivery, or service
- 5+ years managing frontline teams
- Direct experience operating in NYC (borough navigation, traffic, client access, etc.)
- Experience in a startup or early-stage business where you were scrappy and built things from the ground up
- Hands-on leadership styleyou lead by example and dont mind physical work. Must be able to lift 50+ lbs and be on your feet the majority of the day.
- Obsessive about customer service and getting the details right. We aim for excellence, not okay-ness.
- Strong communicator, planner, and problem solver
- Bachelors degree
- Clean driving record
Nice to Have
- Experience in pantry, micro-market, or office catering services and delivery
- Hospitality experience
- Merchandising/Retail experience
- Spanish fluency
- Military background
What We Offer
- $85,000$95,000 base salary with performance bonuses
- Full benefits: health, dental, vision, 401(k)
- PTO/Sick/Paid Holidays
- Real opportunity to grow into multi-market or regional leadership
- Join a winning team thats been on the INC 500 list and is scaling fast
This Is a Fit If...
- Youre hungry to build something and grow with it
- Youve made deliveries in NYC or led service teams that did
- You love a challenge
- You care deeply about taking care of your team and your clients
- You get energy from solving real problems, fast
- You believe in our 5 core values of Service Excellence, Integrity, Teamwork, Creativity and Growth.
Ready to take the reins and launch NYC? Apply now.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Briefly describe your experience delivering to buildings or operating in Manhattan.
License/Certification:
- Driver's License (Required)
Work Location: In person