Operations Manager

Allegheny Transportation Services

The Operations Manager oversees our organizational processes and ensures daily tasks by the drivers and other members of the operations teams are met. Their main duties include managing daily operations, assisting with the hiring process of new employees, implementing policies and strategies to improve productivity and efficiency levels, and building an enjoyable company culture.

We are seeking an experienced Operations Manager who can provide strong, consistent leadership while overseeing the day-to-day operations of a fast-paced transportation environment.

This position requires more than simply managing daily activities. We are looking for a hands-on leader who can establish clear expectations, develop and hold employees accountable, address operational challenges, and build a professional, positive, and collaborative workplace culture.

What You'll Do

• Oversee daily transportation operations and ensure service, staffing, and operational requirements are consistently met.
• Provide strong, visible leadership to drivers, operations staff, and other team members.
• Establish clear performance expectations and hold employees accountable to company policies, procedures, and standards.
• Lead by example and apply company expectations fairly and consistently.
• Identify operational challenges, determine root causes, and implement effective corrective actions.
• Develop solutions designed to improve service delivery, operational efficiency, employee engagement, and overall team performance.
• Monitor day-to-day performance and follow through on areas requiring improvement.
• Assist with recruiting, interviewing, onboarding, and retention of employees.
• Support HR and administrative responsibilities, including payroll processing and employee documentation.
• Coach, motivate, and develop employees while fostering a positive and respectful workplace culture.
• Coordinate across departments to improve communication and operational effectiveness.
• Review operational expenses and identify opportunities to control costs and improve efficiency.
• Communicate operational concerns, priorities, staffing needs, and progress to senior leadership.
• Implement company policies, procedures, and operational initiatives.
• Perform other duties as assigned.

What We're Looking For

• Minimum 3 years of transportation management experience.
• Minimum 1 year of supervisory or leadership experience.
• High school diploma or equivalent required.
• Demonstrated ability to lead teams, establish expectations, and drive accountability.
• Strong problem-solving and decision-making skills.
• Ability to identify performance or operational issues and implement corrective solutions.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced transportation operation.
• Experience with payroll, employee documentation, scheduling, or other administrative/HR functions is preferred.

The successful Operations Manager will create a well-organized, accountable operation where employees understand what is expected of them and receive consistent leadership and support. Success in this role will be demonstrated through reliable service delivery, improved operational efficiency, effective employee performance management, stronger communication, and a professional team culture.

Ready to Lead?

If you are an experienced transportation leader who is comfortable being hands-on, solving problems, developing employees, and holding a team accountable while creating a positive work environment, we encourage you to apply.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.