Tekfortune Inc. logo

Outsystems Application Support Resource

Tekfortune Inc.
  • Glen Allen, VA
  • Instant Apply
26 days ago

Job Description

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.


Outsystems Application Support Resource
Remote
6 12-month contract

Overview
The team recently launched an OutSystems-based workflow application that is currently in hypercare. This role will focus on supporting, maintaining, and enhancing the application while ensuring it continues to meet security and compliance standards. Applications are reviewed through the SPOT security process, and any identified issues are tracked through remediation and closure.

Team Structure
  • Hypercare support will initially be handled by a single dedicated resource.
  • The broader team consists of 5 members and is considered stable.
  • The application launched approximately 4 months ago.
  • Support volume is expected to increase as adoption and usage grow.
Key Responsibilities
  • Quickly learn the application, business workflow, and OutSystems environment.
  • Become the subject matter expert (SME) for the application over time.
  • Manage, troubleshoot, and resolve application defects.
  • Monitor and remediate issues identified through security reviews.
  • Maintain application documentation and support processes.
  • Take ownership of ongoing application health and stability.
  • Act as the primary internal champion for the platform.
  • Implement enhancements, new features, and application upgrades as needed.
  • Collaborate with stakeholders to ensure ongoing support and maintenance needs are met.
Required Skills & Experience
  • Strong hands-on OutSystems experience.
  • Proven application support and production issue resolution experience.
  • Development background with the ability to diagnose and resolve technical issues.
  • Experience managing defects through resolution.
  • Ability to work independently with a high degree of ownership and accountability.
  • Strong troubleshooting and problem-solving skills.
Preferred Qualifications
  • Familiarity with application security standards and remediation processes.
  • SQL knowledge and database troubleshooting experience.
  • Experience supporting workflow-based applications in a production environment.

Ideal Candidate Profile
This is not a junior-level role. The team is seeking a technically strong OutSystems professional who can take ownership of an existing production application, serve as the go-to expert, drive issue resolution, maintain security compliance, and support future enhancements as the application scales.



For more information and other jobs available please contact our recruitment team at

careers@tekfortune.com

. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .

Numbers & Facts

LocationGlen Allen, VA
IndustryComputer Software
Company Size20 to 49 employees
Year Founded2014
Websitehttp://www.tekfortune.com/

About Company

Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.

Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.

In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.

Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.

We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.

Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.

We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.

Skills

  • Applications Securityunmatched
  • Bug Tracking/Defect Managementunmatched
  • Consultingunmatched
  • Identify Issuesunmatched
  • Maintain Complianceunmatched
  • Problem Solving Skillsunmatched
  • Production Supportunmatched
  • Production Systemsunmatched
  • SQL Databasesunmatched
  • Security Complianceunmatched
  • Software Administrationunmatched
  • Software Upgradesunmatched
  • Support Documentationunmatched
  • Work From Homeunmatched

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