Under general supervision, responsible for coordination of front desk operations at the Case Community Center. Manages recreational use of the community center to include maintaining membership programs, room reservations, fee collection and ensuring patrons adhere to facility rules and guidelines. Assists in the coordination of special events, recreational programs, and festivals. Assists in the cleanliness of the building and in covering various shifts to include nights and weekends when needed. Assists with clerical duties for park maintenance operations.
This Full-Time position works the following days and hours:
Tuesday - Friday:1pm-10 pm (12 pm-9 pm during summer hours)
Saturday - 8 am-5 pm
Major Responsibilities:
Serves as first point of contact for patrons of the Community Center, volunteer programs, activities, and/or individuals
Assists parks staff with extra-curricular events and serves as back up bus driver.
Answers phone lines; distributes equipment; responds to requests; assists patrons
Completes and maintains accurate records and reports
Enters rental, registration, refund, accident, and membership information into database and collect associated fees
Prepares rooms for reservations and ensure guests adhere to rental agreement requirements
Attends and participates in regular staff meetings and occasional Parks Advisory Board Meetings
Prepares building schedule, incident, accident and damage reports
Monitors patron activity of community center, skate park, and splash pad via video surveillance and occasionally walking through ensuring rules are being adhered to
Oversees daily maintenance, upkeep, and cleaning of facility
Maintains inventory of supplies; reorders supplies as necessary
Completes clerical duties associated with park maintenance including requisitioning, work orders and ordering of materials and supplies
Performs other duties as assigned, including assisting other departments as required.
Minimum Qualifications & Required Knowledge:
Valid Class D Oklahoma Driver License
High school diploma or equivalent
One to two years' experience in related field
One to two years customer service and call handling experience
Knowledge of relevant city, state, and federal laws, regulations, and policies
Knowledge of modern office practices and procedures
Knowledge of community center regulations and guidelines
Knowledge of community center equipment and facilities
Knowledge of first aid, CPR, and AED
Knowledge of park maintenance operations
Skill in the use of computers and various software programs
Skill in the operation of computers and other types of modern office equipment
Skill in oral and written communication
Competitive Benefits Package
11 paid holidays per year
10 paid sick leave days per year
10 paid vacation leave days per year (increases with years of service up to 20 days)
2 fitness facilities for employees
Pension plan
Longevity Pay
Employee Assistance Program
Short/Long Term Disability
Basic Life & AD&D
Employee-Only Base Dental (Employer pays a portion of Dental Family)
3 Healthcare Plans - Employer pays 75% of the base plan premium or the base plan equivalent for the other tiers
Case Community Center membership
Discounted fishing pass at Shell Lake
Discounted golf at Canyons at Blackjack Ridge
Utility discount for employees who live within the Sand Springs water district.