Provides administrative and customer relations services to ensure the smooth operation on a daily basis.
Responsibilities:
Answer telephones, screen and direct calls
Take and relay messages in a timely manner
Welcome clients, vendors and guests in a professional manner
Positive and prompt response to Tenant issues and requests
Responsible for sorting and distributing all mail and packages received
Schedule and maintain calendar for Conference Room, Board Room and Day Office usage
Properly open and close office each day according to operating procedure
Compose and distribute routine correspondence
Track services for Tenant Billing, for example, conference room usage, postage, photocopies
Provide meeting room set up, as required by Tenants
Maintain equipment and understand equipment operating procedures
Maintain office/kitchen supplies inventor
Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
Reacts positively to change and performs other duties as assigned.
Qualifications:
Two years related experience or equivalent
High School Diploma required
Good written and verbal communication skills with attention to detail
Strong interpersonal skills with the ability to deal effectively with a diversity of people at all organizational levels and maintain confidentiality
Customer service oriented with ability to provide instructions and information.
Knowledge of administrative and clerical procedures
Proficient using Microsoft Office Programs Word, Excel and Outlook
Good time management skills to complete tasks in a timely manner
Ability to manage priorities and workflow
Willingness to work within constantly changing priorities and learn new processes with enthusiasm
Good judgment with the ability to make timely and sound decisions
Must be punctual and reliable.
Must be willing to work with technical vendors and take responsibility for systems.
Must be flexible for this job-sharing position; be able to cover when the other person is off.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
We are an equal opportunity employer.
Numbers & Facts
Location
Louisville, Kentucky
Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Corporate Lawunmatched
Corporate Policiesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Diversityunmatched
Equipment Maintenance/Repairunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Operations Processesunmatched
Photocopyunmatched
Presentation/Verbal Skillsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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